Webzilla

Hi Shea,

I updated and it fixed the problem, thank you so much!

Hi @rajeshsingh520 thank you so much for getting back to me so quickly, that worked perfectly!

I really appreciated your fast response and effeciency.

Hey,

@takayukister thank you for getting back to me so quickly.

I have Akismet enabled, could you link me to the reCAPTCHA plugin so I can downlod and install it?

Kind regards,
Matt Edwards

@cicistorelocatorpluscom Thank you so much for your response.

What is the email address?

Thank you, I’ve looked at that but unfortuantley it doesn’t confirm delivery like I was hoping it would.? When on a cart it advises if shipping is available..? like below..

Using the pop up it does absolutely nothing.  If this showed the available shipping methods for that area it would be very useful.

Hey, here is there error log:
https://pastebin.com/iSjyZtyA

My apologises, here is the pasebin link:
https://pastebin.com/Vv4VDEa8

Hi Bryle,

I am a bit confused on why it says the backup no longer exists. All the files are there, database, themes, plugins etc.

Here is the log:
https://webzilla.au/demos/pppmealstest/wp-admin/options-general.php?action=downloadlog&page=updraftplus&updraftplus_backup_nonce=48af6bae8645

I’ve deleted everything, the database, the username and deleted the addon domain and readded it. I have done this twice, reinstalled a fresh version of wordpress and still the same problem.

I might try this one last time, but I will install the latest version of wordpress as I think from memory the one I was using was 5.8 maybe installing the latest version might generate a fresh menu?

Thank you so much for your help, I will post an update later today once I try again.

Hey threadi,

I just went into phpMyAdmin and checked the information you gave me, it’s exactly what it should be. The wp capabilities is a:1:{s:13:”administrator”;b:1;} and the wp_user_level is 10.

How can everytime I reinstall a fresh version of wordpress on the domain that it does not fix the wp menu? I do not get it, and now to confirm all of the information is correct in phpMyAdmin, I and really lost.

Do you have any other ideas?

My user is the original administrator from creating the website.

Like I said, once that folder was deleted it deleted all access to updating and deleting, I just do not know why I can’t resinstall wordpress on the domain, every attempt does the same thing with the missing update links.

Am I correct to assume resinstalling wordpress on the domain should regenerate the entire wp menu?

I am really stuck, and to make it worse it’s a clients website. I really need help.

It’s all the above, so when you go to yourdomain.com/wp-admin and log in to your dashboard, the Dashboard link where the Update link is under is no longer there, to Add New plugins or pages are all gone, and you cannot delete anything.

There was a folder in the file manager under /wp-content/ and I deleted it along with a plugin that was installed and could not be removed, I’m not sure if it was messed up before or if this is was caused the problem.

Since I have deleted the addon domain, the database/username, re installed a fresh wordpress on the domain but each time those links are missing. I have no idea what to do, I need wordpress to regenerate the wp admin menu but nothing has worked so far.

I also contacted my hosting and they were no help. This is my last resort.

So I tried this and the home page would then only show the header, in the WP admin nothing changed.

Any other ideas?

I’m not entirely sure how to do that, I believe there are no backups of the website. I just need the files with the missing Updates link.

Is ther a way to do this?

When I try to go to that page (replacing the domain with my domain) it loads up a page with the following error:

Sorry, you are not allowed to access this page.

I also recall in the content folder there was a random folder in there that was deleted, ever since then it has been doing this.