WebToffee

Hi @emicel1986,

We are marking this thread as Resolved since it has beeen inactive for a while. You may create a new topic if you need any further assistance.

Hi @nayudistira,

Greetings from WebToffee!

We have tested the scenario by following the procedure you mentioned. But we didn’t encounter the You have used this coupon testnew in another transaction during this checkout, and coupon usage limit is reached. Please remove the coupon and try again error after the first order. The coupon was not auto-applied, and when we tried to apply it manually, the plugin displayed the Coupon usage limit has been reached error as expected.

If you are still having issues, please share your WooCommerce System status report (WooCommerce -> Status -> Get system status report) and the screenshots of the coupon edit pages (all tabs) through this link to help us get a better understanding.

Hi @alanalanalan,

Greetings, we’re delighted to assist you!

By default, a setting called revisit consent allows site visitors to modify their previously granted consent by clicking a tiny cookie icon. Go to CookieYes > Cookie Banner > Content & Colors > Revisit Consent Button to disable it.

Once you connect with the web app it will offer you more advanced features. Please refer to this instructions if you want to embed a cookie setting button on any page after connecting with web app.

Hi @sbrenlla,

Greetings, we’re delighted to assist you!

In our most recent redesign of the plugin, we modified the shortcode implementation. Use the shortcode below to display a cookie audit table in any page:

[cky outside audit table]

Please follow this documentation to add a cookie audit table when you are linked to the web app for cookie scanning and other advanced capabilities.

By default, a setting called revisit consent allows site visitors to modify their previously granted consent by clicking a tiny cookie icon. Go to CookieYes > Cookie Banner > Content & Colors > Revisit Consent Button to disable it.

Once you connect with the web app it will offer you more advanced features. Please refer to this instructions if you want to embed a cookie setting button on any page after connecting with web app.

Hi @loralora,

We are marking this ticket as resolved as per your confirmation through email. The changes are added to our development pipeline and will be implemented in the upcoming versions too. If you need any further assistance you may create a new topic.

Hi @petrolioshop,

During our inspection, we noticed that you are not using the Smart Coupons for WooCommerce plugin developed by WebToffee, which might be the reason why we were not able to recreate the issue you encountered on your site. It seems like you mistakenly reached out to us instead. You may contact the support team of the plugin that you are using for further troubleshooting.

Have a great day!

Hi @virulentscorpio,

As this thread has been inactive for a while, we are going to mark it as resolved. If you still need assistance from our side, please open a new topic.

Hi @kurtberlin,

We are sorry to hear that the issue is not resolved. In order to get a better understanding of the problem, we would like to test it on our demo site. Could you please share the screenshots and your WooCommerce System status report (WooCommerce -> Status -> Get system status report) with us through this link mentioning this WordPress thread?

Hi @indistant,

Greetings, we’re delighted to assist you!

Before offering you a solution, we must examine your website. Please send your site URL to us privately using this link.

Hi @developer2210,

Greetings, we’re delighted to assist you!

We noticed when the 404 page is reloaded without allowing the cookie, the browser is redirected to the contact page. Please deactivate our plugin and see if the problem persists to determine whether it is related to our plugin or not.

Hi @kurtberlin,

Greetings from WebToffee! Thanks for reaching out to us.
We understand that some users are having trouble with the Apply coupon automatically functionality. During our tests on our local sites, we didn’t encounter any issues with this option.
However, upon a closer inspection, we have noticed that some users have activated more than 5 coupons on their website, which was causing this issue.

By default, the auto-apply option is limited to 5 coupons. Please refer to this thread to know why it is implemented as such and how to implement a workaround.
Please check with that workaround and let us know how it goes.

Hi @pritsshah,

Thanks for reaching out.

We couldn’t replicate the issue when we tested the scenario on our end. Could you please share your WooCommerce system status report (WooCommerce>status>system status report) via this link for a better understanding of your system environment?

Hi @lunchglaz,

The cookies that are set on your site prior to consent are only the Necessary category cookies of our plugin. They are required to load for the proper functioning of the plugin. When a user gives consent all the cookies are loading on your site.

From the cookie settings a user can disable any categories which you have kept enabled by default so that cookies will be set based on the enabled category on the user’s browser.

Additionally you can add this shortcode: [cookie_reject] to GDPR Cookie Consent > Settings > Customise Cookie Bar > Message box to enable a reject button on the banner.

This gives users extra option to reject cookies at the outset so that no tracking script will be set without consent.

Hi @duboi,

Greetings. we’re delighted to assist you!

Please set the default language to French. To make French the default language, go to CookieYes > Languages > Add Language and click the dot button next to the “Edit content” button.

Hi @jelly_bean,

Greetings, we’re delighted to assist you!

We discovered a piece of code on your site which contains a function called “fetch” that is causing the JS to override. This screenshot depicts the script. Please take it down from your website. Remove the web app code that you added to the head as well.

If you have any site cache, clear it before attempting to load the site again. Please keep us updated on how things go. We will assist you as necessary.