WebToffee

Hi @crossy,

Greetings, we’re delighted to assist you!

We debugged the issue on your site. Our plugin uses the “wp_footer” action hook to display the banner content. Normally, this is found on the footer.php file of the theme, but we couldn’t find this in the theme used on your site.

So could you add the below code to footer.php file before the closing of the body tag? Let us know how it goes.

<?php wp_footer(); ?>

Hi @stinkyweezle,

Greetings!

The new version of the plugin has undergone a complete revamp of its code and UI. Rolling out such a massive change to all the websites could have affected many of the websites. This is the reason why we kept old plugin code and interface for existing users.

Once the new version becomes stable, we plan to give an option for old users to migrate to the new interface without affecting their configurations. Hope this makes sense. We will keep you updated.

Hi @crescendoweb,

Thanks for bringing this issue to our attention. We have fixed the same in the new version. Please update the plugin to version 1.4.6 and check.

Let us know if any issues.

Hi @danilo98,

Thank you for getting in touch.

Importing CSV file using URL is one of our premium features. If you are using the pro version plugin, please contact us through support as discussing pro version features in this forum is not recommended.

Hi @calzbert

Greetings, we’re delighted to assist you!

We made a lot of enhancements with the introduction of the new plugin interface. With the redesigned interface, we hope to make it much easier for users to configure plugins.

Contrary to our previous version, banner customization no longer requires the use of shortcodes and HTML tags inside the message box.

This will make it possible for someone who is not well-versed in HTML coding to setup the banner with ease. We’ve received requests from users who unknowingly removed div components from message box of the plugin settings, while updating the content inside of them. Because this resulted in improper display of the banner.

So it is better to not include HTML tags inside the message box in order to address the aforementioned problem and simplify things for our users. The HTML tags are not necessary to setup the banner. Please let us know if you experience any setup difficulties. We’ll help you with it.

Hi @ghterzis,

Greetings, we’re delighted to assist you!

Since there hasn’t been any activity in this thread for a while, we’re going to mark it as resolved. If you need any additional assistance or have any additional questions, feel free to start a new topic or reply.

Hi @dennistennis,

Greetings, we’re delighted to assist you!

This thread has been inactive for a bit, we believe the problem has been handled. It will be marked as resolved. If you have any additional questions, start a new thread.

Hi @sharingsunshine_wp ,

Greetings, we’re delighted to assist you!

Since there hasn’t been any activity in this thread for a while, we believe the problem has been handled. It will be marked as resolved. If you have any additional questions, start a new thread.

Hi @skredlemon,

Greetings, we’re delighted to assist you!

Since there hasn’t been any activity in this thread for a while, we believe the problem has been handled. It will be marked as resolved. If you have any additional questions, start a new thread.

Hi @kurtberlin,

Thanks for sharing the screenshots and the system status report. It was definitely helpful. We will look into the matter with the highest priority.

Hi @usercentrix,

Greetings, we’re delighted to assist you!

We updated our plugin recently with a new design. We significantly improved our plugin with this release, and you can now directly link the plugin with our web app.

While we offer the updated plugin for all new websites, those websites that are still using our older plugin receives update without having their interface and settings changed.

There is no way to modify the plugin interface. If you require assistance using the plugin, please contact us. It may be a misunderstanding over the plugin’s preferences, or an improvement we can bring to the plugin. Tell us what problems you have to face while using the new plugin.

Hi @usercentrix,

Greetings, we’re delighted to assist you!

When we reviewed your website, there was only one cookie that had been stored to the browser. This is a cookie for our plugin. See https://ibb.co/XkHMmHK

Could you deactivate our plugin and load your site on a new browser window?. Send us a screenshot of the cookies that your browser is storing when it doesn’t have our plugin.

Hi @kapppa,

Greetings from WebToffee! Thank you for contacting us on this forum.

The problem you are facing might be theme specific or due to compatibility issues with third-party plugins. Can you please check the same after switching the theme and deactivating all other plugins except the WooCommerce, Stripe and Launchflows plugins?

Hello @one3rdnerd

Greetings from WebToffee! Thanks for reaching out to us on this forum.

The feature is not removed. It is definitely available in the plugin. Please check the problem on the Storefront theme to verify whether it is a theme-specific issue.

Hi @urbbajar

Thanks for reaching out to us.

The Smart Coupons for WooCommerce plugin is compatible with PHP 8.0 as far as we know. There are no reported issues so far.