webstijl

Hi Barn2,

Thank you for your suggestion. I have tried the method you recommended, but unfortunately, it didn’t resolve the issue. Based on my testing, the problem seems to occur only after updating your plugin, so I’m not entirely convinced that WPML is the cause.

I will reach out to WPML again to double-check, but I would appreciate it if you could also continue investigating on your end. Finding a solution together is important to me, as I’d prefer to keep using your plugin.

Hi Barn2,

Any news? This is a live website so we would like to find a solution as soon as possible.

Hi Barn2,

I followed the instructions you provided, but unfortunately, the issue persists even after updating the plugin.

Since this is a live website with active customer traffic, I had to revert to the previous version of your plugin.

Are there any other solutions or steps I could try to resolve this issue?

I understand your recommendation to reach out to WPML Support. However, I have already performed some troubleshooting on my end, which suggests the issue lies within the latest update of your plugin.

I restored the backup of the plugins and verified that everything was working as expected. After updating only your plugin to the latest version, the custom tabs stopped working on the translated pages. This strongly indicates that the issue originates from changes made in the latest version of your plugin, rather than a compatibility issue with WPML.

I would appreciate any updates on this, as it was functioning perfectly before the update.

We solved the problem. It was an extension called: ′Record, Transcribe & ChatGPT for Google Meet′.

When we turned off the extension the problem was solved.

Hi Roman,

It happens in the backend within WordPress and not at the frontend, so I can′t send you a link.

We are using the correct plugin see screenshot: https://imgur.com/oj1PKED

Hi,

Thanks for your reply. I have the free version but in settings > Cookie policy. It says I need the the premium addon and doesn’t show any settings options. See screenshot: https://imgur.com/oMcGZNr.

So if I understand you correctly, I should disable dynamic css and critical css out of the following options:

https://www.elegantthemes.com/blog/wp-content/uploads/2021/08/optin-list.jpg

Should I disable more options?

That looks to be working, thanks.

Ok, I excluded “gtranslate” and “flags.js” in the guest mode excludes which seem to be working.

Thanks!

Hi,

Thanks for your answer. What GTranslate code do I need to exclude in the Litespeed Plugin?

yes

We didn’t change anything in the settings, but I reset the import/export settings to default and nothing changed.