webrightnow

Thanks, to be honest I ended up installing Megamenu which is allows a lot more options anyway.

I wish I hadn’t picked this theme in the first place, I’ve given it a 1 star review because of all the time I’ve had to spend fixing code errors and finding workarounds for things like the menu that just didn’t work.

It’s too easy for developers to release themes into the WordPress directory, they should have to pass some sort of quality control test, looking at basic things like: are there code errors, does the and menu system actually work? This theme wouldn’t have passed such a test.

I also think it’s bad practice for developers to basically say “contact me privately if you want a fix”, which is their standard reply to all support requests. It seems to me like a sneaky way of obtaining your personal information, maybe so they can upsell other services? Fixes should be published on the support forum, that’s exactly what it’s there for.

Personally I think this theme should be pulled.

Ok thanks for testing, I suspected the theme was to blame. Unfortunately I can’t change theme, but I have found another solution for user approval.

Hi, the theme is OnePress and the plugins that were active when I encountered the error were:

AddToAny Share Buttons
Advanced Custom Fields
BackupBuddy
Captcha Booster
Classic Editor
Event Organiser
Gallery Custom Links
GDPR Cookie Compliance
Gravity Forms
MemberPress Member
New User Approve
PayPal Donation
Really Simple SSL
Slider Revolution
Velvet Blues Update URLs
Yoast SEO

Latest version of all plugins and WordPress 5.4.2–en_GB.

Since then, I disabled the Member plugin and the New User Approve plugin, and installed Ultimate Member which provides a combination of those features, so I can’t debug things myself, but hopefully you can work it out.

Thanks

For anyone else having this problem, I was finally able to solve it by unticking “Additional settings: Enable full-height editor and distraction-free functionality” in the Screen Options settings. I had no idea that was even there, why it was enabled and why it seems to conflict with this theme, but unticking it makes everything work perfectly.

Thanks, it’s working now. I already had Twitter Cards set up, but because it’s a development site I had noindex in the robots.txt file and this was stopping Twitter from reading the tags properly. Once I disabled robots.txt it started to work.

Never mind, I figured it out. The correct syntax is:

[eo_calendar event_category=”hillhead”]

Can I just point out, your documentation on this is REALLY unclear:

https://docs.wp-event-organiser.com/shortcodes/widget-calendar/

Have a look and see why I might have made that mistake. A few actual implementation examples would be really helpful, or at least showing the correct syntax. I only workd it out by looking at the full calendar shortcode examples.

Hi Nguyen,

I tried the fix but it didn’t work unfortunately. The bug is not related to a static CSS style, the height change is applied dynamically to the iframe style and I can observe it happening in the console: I press any button, or even resize the window, and the height of the iframe element is dynamically increased by 44px. Almost certainly a JS call somewhere.

See https://webrightnow.co.uk/videos/bug.mp4 for a video capture of the bug.

Thanks

I temporarily fixed the problem by adding this code to functions.php:

/**
 * Fixes the theme bug that increases editor height on every action
 */
add_action( 'admin_head', 'custom_wp_admin_style_head' );
function custom_wp_admin_style_head() { ?>
<style>
	iframe#content_ifr {
    	max-height: 500px!important;
	}
</style>
<?php }

It’s a quick and dirty solution but I’d prefer a more permanent one if it can be provided, thanks.

I should add that this is happening in the Classic Editor, not the Block Editor.

Yes sorry my bad, I did indeed review the wrong plugin. I have changed my rating as you can see.

This isn’t a support request, I’m just pointing out a glaring code error, now it’s just a matter for the author to fix it – along with everything else that’s wrong with this theme…

Thanks, that’s working now!

Thanks but that causes an error: when clicking on any of the titles, the page reloads to this URL: https://mobilityscotlandltd.co.uk/faqs/void(0
and I get a 404 error.
I reinstated the previous code.

You can check testimonial block here, bottom of the page. I unticked Auto-height in the options, but all the slides are still the same height, so there’s a big gap under the shorter testimonials. Is there a way to make the height of the carousel adjust with each slide?

Yes, I understand that, but it doesn’t work. If I set to false (by unticking it in the Edit ShortCode page) all the heights are still the same. So the option makes no visible difference, whether it’s ticked or not.