webpushr

Hi there,

We apologize for the delayed response. You can follow instructions here to remove the bell: https://forum.webpushr.com/t/remove-subscription-bell-from-from-wordpress-dashboard/202/4

Webpushr Support Team

Hi there,

Can you please email us at [email protected] and mention this thread so one of our engineers can provide you personalized help.

Regards,

Webpushr Support Team

Update to our previous response:

We were able to locate the conversation in our support inbox and we acknowledge that there was a miscommunication from our end. You asked us for help with altering one of our standard out-of-the-box features (the format for the opt-in prompt). The change is possible but requires some custom coding on your website. We typically do not write custom code for our customers because of a multitude of reasons (can create conflict on your site, break your site, may require testing/tuning, etc).

Instead of writing the full custom-code, one of our engineers gave you a “pointer” or a “starting-point” if you will, to help you out. It is no surprise that you perceived the help as “not-complete” or “evasive”. We have made a note of being more clear to our customers in these types of scenarios.

___________________________________________________________

Hi there,

We understand that it can be immensely frustrating when your issue or query is not getting a proper response. We apologize for our poor response to your queries.

Can you please e-mail us and mention this thread so we can investigate this internally?

We take your feedback very seriously and will keep an eye on our inbox.

Regards,

Webpushr Support Team

Yes, make sure that the “subscription bell” feature is enabled from your webpushr dashboard. Please email us for better personalized support.

Hi there,

Good to know that all is working well. We do increase the limit, as stated in the forum, but will need to understand your use case better. Please email us so we can provide you better personalized support.

Webpushr Support Team

Hi there,

There is no way to disable opt-in notification on user-specified pages in our plugin’s setting page. It will require some custom code. We can help you if you reach out to our support mailbox and mention this thread.

Webpushr Support

Hi there,

Our plugin loads a super light weight JS file from our CDN. Below is the file that gets loaded on all pages that are push enabled:

https://cdn.webpushr.com/app.min.js

The file is only ~13KB. It should load super fast (<300ms).

We suspect that something else might be causing your site to slow down. Our tech team would be happy to investigate for you.

Send us an email so we can take a look at your site. Please mention this thread in your email.

Webpushr Support

Hi there,

You can assign roles as key:value pairs. For example:

User A

Role_1:True; Role_2:True

User B

Role_2:True; Role_3:True

You can then send push notification where custom attribute Role_2:True, and both User A and B will get the notification.

Please e-mail us for better personalized support.

Webpushr Support

Hi there, there is no option to do that inside the plugin. You can make some css changes (example below), or dynamically remove our code snippet from pages you don’t want to display visual elements on. This will however require some coding effort. You can reach out to us at [email protected] for additional support.

Example CSS:
<style>#webpushr-bell-optin{display:none}</style>

Hi there,

It looks like one of our engineers was able to respond and help fix the issue.

If you do not enable the 2-step custom prompt and only enable the native prompt, Chrome will under some circumstances not show the standard prompt UI. You can read more on this here:

https://blog.chromium.org/2020/01/introducing-quieter-permission-ui-for.html?m=1

We, therefore, recommend that all publishers use our Custom Prompt feature.

Regards,
Webpushr Support Team

Hi there,

‘send push to subscriber id’ only accepts one id at a time. There is no way to add multiple sid.

You most likely will need to assign a custom attribute(s) to your subscribers and then send push to those custom attributes.

Regards,
Webpushr Support Team

Hi there,

We have no direct experience with wpml, but we are assuming it creates multiple sections for different languages for a domain. If so, our plugin will not be able to automatically create opt-in prompts in multiple languages. However, with some coding, you can create language-specific prompts on your site.

Please email us at our support inbox so one of our engineers can provide you with personalized support.

Webpushr Support Team

Hi there,

That is currently not possible. You can assign a custom attribute and then target the custom attribute. User ID feature will only return Webpushr assigned user ID.

Hope this helps.

Webpushr Support Team

Hi there,

Is there any chance we can look at your site to try troubleshooting? If it is OK, can you please send us an e-mail at your support inbox so one of our engineers can take a look?

Thank you!
Webpushr Support Team

Hi Albert,

It is the number of visits to your site by your visitors.

Regards,
Webpushr Support Team