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Forum Replies Created
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Conclude?!!!
I’m the one waiting for your reply.The problem persists and I’m still waiting for you to solve it.
You can check what I said in the last message by looking at the image in:
https://drive.google.com/file/d/1kSx8P4BLsrPK-W56OOYctuPDrH-RKRUy/view?usp=drive_linkHi,
The code comes from wpo-minify because the website has the plugin activated.
What I have already reported is that when we uninstall the caching plugin the problem persists and the code no longer comes from wpo-minify.The problem seems to be that Elementor isn’t getting the Theme’s default settings.
HI,
It must be my problem!!!
I certainly can’t make myself understood in English.I’ve told you many times that the problem persists after purge minify cache and purge cache for all pages.
It also persists after uninstalling the plugin used for said caches (WP-Optimize).
It also persists after uninstalling all plugins except Elementor.
Finally, it persists by changing the Astra theme to another theme, namely Hello.I don’t know what else to say.
Your support is a huge disappointment, even more so for us IT professionals who support our solutions.Hi,
I’m sorry, but I can’t understand what you’re saying.
I’ve deactivated all the plugins except Elementor and the problem persists.
I’ve tried changing the Line Height of the Elementor Titles that use H1…H6 (which are unfilled) and I have to put 27px to make them look the same as before.Hi,
Clearing the Cache and Minified Files doesn’t solve anything.
I’ve deactivated all the plugins (except Elementor) and that doesn’t solve anything either.Best Regards,
Below is a link to an example of an element on our home page.
https://drive.google.com/file/d/1fxa3Cay49JV0DepDc-QPTiMMh-Q9wLgQ/view?usp=sharing
Hi,
Here’s Astra Theme Support’s latest response:
While you are collaborating with Elementor’s support team to investigate the potential compatibility issues, I want to address your concerns about the recent changes in the Astra theme. Our team has thoroughly reviewed the reported issue, and we haven’t identified any changes in the Astra theme that would directly cause the problem you’re encountering.
You are right about the incompatibility with the Elementor page builder and we are investigating this internally. However, since you are facing this issue with the default theme as well, the spacing is not being deleted by the Astra theme. I am sure, Elementor team will be able to fix the issue for you.Combining your answer with Astra Theme Support’s, I come to the conclusion that it must be our problem !!!
All that remains is for us to stop using both and to spread a note against the use of the Astra Theme and the Elementor Plugin.Best Regards,
Hi,
The problem (Html H1 … H6 tags lost line spacing in Headings) continues after changing the theme to Hello Theme.
The typography settings for headings in Site Settings have not been changed. The line height and word spacing remain, as they always have been, unfilled.Best Regards,
The problem (Html H1 … H6 tags lost line spacing) appeared when I switched to WordPress 6.5.2, which coincided with the new version of the Astra theme.
On further testing, I changed the theme to another (Twenty Twenty-Four) and the problem remains.
Is Elementor incompatible with WordPress 6.5.2?Hi,
Apparently, it seems to have worked.
Thank you.Hi,
Still no news on resolving this problem?
Hi,
Please note that the latest update has not solved the problem.
Hi,
We have exactly the same problem occurring on our sites on Windows webserver.
I found that this problem only occurs with the WP Mail Logging pugin installed.