webmasterdibou
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Resolved.
Hi @amandasjackson ,
You were completely right. The new variable product I added like you said is working perfectly! That solves my issue completely. I’m going to change back and update my prior theme and then re-enter all products and that should fix all issues. Thank you very much Amanda for all your help!!
If you would still like to see the link, I will leave it active for a few more days until I finish the website and then I will be deleting the test item. https://diboumedia.com/producto/testitem/
Thanks again!
Hi @amandasjackson,
I would just like to clarify that in my website I have NOT added all the prices for all products. For testing purposes, I’ve only added the price for three of them. I actually just checked one of the products and now I actually see some prices are popping up but certain behavior is not as expected, for example:
At this url, the price is $0 but I have the options available to select different colors for the item.
https://diboumedia.com/producto/folders/At this url, the price is correct at $10 but then I lose the ability to select any colors. The dropdown disappears.
https://diboumedia.com/producto/folders-2/I believe that it could possibly have to do with my product configuration in terms of assigning the products as variable or single products, etc.?
Thanks!
Hi @amandasjackson,
Ah I did change it back to the original theme. Sorry about that. I’ve changed it again to Storefront and made sure that the WooCommmerce plugins are the only ones activated.
Here is the updated status report:
### WordPress Environment ### WordPress address (URL): https://diboumedia.com Site address (URL): https://diboumedia.com WC Version: 4.0.1 REST API Version: ? 1.0.7 WC Blocks Version: ? 2.5.14 Action Scheduler Version: ? 3.1.4 WC Admin Version: ? 1.1.0 Log Directory Writable: ? WP Version: ? 5.4 - There is a newer version of WordPress available (5.4.1) WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.2.21 PHP Post Max Size: 32 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.62.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.6.45-cll-lve Max Upload Size: 32 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 4.0.1 WC Database Prefix: wp_ Total Database Size: 33.62MB Database Data Size: 26.22MB Database Index Size: 7.40MB wp_woocommerce_sessions: Data: 0.13MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 4.84MB + Index: 2.04MB + Engine MyISAM wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_actionscheduler_logs: Data: 3.39MB + Index: 2.33MB + Engine MyISAM wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_ewwwio_images: Data: 0.44MB + Index: 0.59MB + Engine InnoDB wp_ewwwio_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gf_entry: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_gf_entry_meta: Data: 0.14MB + Index: 0.11MB + Engine InnoDB wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_form_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_gf_form_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_gf_form_view: Data: 0.09MB + Index: 0.09MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 1.14MB + Index: 0.14MB + Engine InnoDB wp_postmeta: Data: 1.52MB + Index: 0.61MB + Engine InnoDB wp_posts: Data: 13.52MB + Index: 0.33MB + Engine InnoDB wp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_rg_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_rg_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_rg_lead: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_rg_lead_detail: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_rg_lead_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_widgetkit: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yoast_seo_meta: Data: 0.10MB + Index: 0.10MB + Engine MyISAM ### Post Type Counts ### attachment: 212 nav_menu_item: 26 page: 39 polylang_mo: 2 post: 1 product: 36 product_variation: 122 revision: 854 shop_order: 1 wpsl_stores: 163 ### Security ### Secure connection (HTTPS): ? Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ? ### Active Plugins (4) ### WooCommerce Admin: by WooCommerce – 1.1.0 WooCommerce Stripe Gateway: by WooCommerce – 4.3.3 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.4.9 WooCommerce: by Automattic – 4.0.1 ### Inactive Plugins (23) ### Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.1.33 – Not tested with the active version of WooCommerce Advanced Access Manager: by Vasyl Martyniuk <[email protected]> – 5.10 BackupBuddy: by iThemes – 8.5.5.0 Black Studio TinyMCE Widget: by Black Studio – 2.6.9 Classic Editor: by WordPress Contributors – 1.5 Cloudflare: by John Wineman Furkan Yilmaz Junade Ali (Cloudflare Team) – 3.4.1 Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.26 Duplicate Post: by Enrico Battocchi – 3.2.3 EWWW Image Optimizer: by Exactly WWW – 5.2.5 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.10.4 Google XML Sitemaps: by Arne Brachhold – 4.1.0 Gravity Forms: by rocketgenius – 2.4.17 Hello Dolly: by Matt Mullenweg – 1.7.2 Hyyan WooCommerce Polylang Integration: by Hyyan Abo Fakher – 1.4.3 – Not tested with the active version of WooCommerce Loco Translate: by Tim Whitlock – 2.3.0 Polylang: by WP SYNTEX – 2.6.4 Really Simple SSL: by Rogier Lankhorst Mark Wolters – 3.2.5 Site Offline or Coming Soon: by wpecommerce – 1.6.6 User Role Editor: by Vladimir Garagulya – 4.51.3 Widgetkit: by YOOtheme – 2.9.22 WP Store Locator: by Tijmen Smit – 2.2.231 WP Super Cache: by Automattic – 1.7.0 Yoast SEO: by Team Yoast – 12.1 – Not tested with the active version of WooCommerce ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #7768 - /shop/ Cart: #1952 - /carrito/ Checkout: #1953 - /finalizar-compra/ My account: #1954 - /mi-cuenta/ Terms and conditions: ? Page not set ### Theme ### Name: Storefront Version: 2.5.5 Author URL: https://woocommerce.com/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Canceled: 1 Oldest: 2020-04-26 15:37:52 -0400 Newest: 2020-04-26 15:37:52 -0400 Complete: 19,824 Oldest: 2020-04-17 15:42:50 -0400 Newest: 2020-04-29 16:34:36 -0400 Failed: 1 Oldest: 2020-04-17 18:32:47 -0400 Newest: 2020-04-17 18:32:47 -0400 Pending: 10 Oldest: 2020-04-29 16:34:41 -0400 Newest: 2020-05-03 15:46:41 -0400Please let me know what else I could provide. Thanks again for your help, I really do appreciate it!
Hi @amandasjackson, I believe I added the correct report above. Is this what you were asking for me to provide?
### WordPress Environment ### WordPress address (URL): https://diboumedia.com Site address (URL): https://diboumedia.com WC Version: 4.0.1 REST API Version: ? 1.0.7 WC Blocks Version: ? 2.5.14 Action Scheduler Version: ? 3.1.4 WC Admin Version: ? 1.1.0 Log Directory Writable: ? WP Version: 5.4 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.2.21 PHP Post Max Size: 32 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.62.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.6.45-cll-lve Max Upload Size: 32 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 4.0.1 WC Database Prefix: wp_ Total Database Size: 28.25MB Database Data Size: 22.68MB Database Index Size: 5.57MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 2.83MB + Index: 1.19MB + Engine MyISAM wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_actionscheduler_logs: Data: 1.97MB + Index: 1.36MB + Engine MyISAM wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_ewwwio_images: Data: 0.44MB + Index: 0.59MB + Engine InnoDB wp_ewwwio_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gf_entry: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_gf_entry_meta: Data: 0.14MB + Index: 0.11MB + Engine InnoDB wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_form_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_gf_form_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_gf_form_view: Data: 0.09MB + Index: 0.09MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 1.14MB + Index: 0.13MB + Engine InnoDB wp_postmeta: Data: 1.52MB + Index: 0.61MB + Engine InnoDB wp_posts: Data: 13.52MB + Index: 0.33MB + Engine InnoDB wp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_rg_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_rg_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_rg_lead: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_rg_lead_detail: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_rg_lead_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_widgetkit: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yoast_seo_meta: Data: 0.10MB + Index: 0.10MB + Engine MyISAM ### Post Type Counts ### attachment: 212 nav_menu_item: 26 page: 39 polylang_mo: 2 post: 1 product: 36 product_variation: 122 revision: 854 shop_order: 1 wpsl_stores: 163 ### Security ### Secure connection (HTTPS): ? Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ? ### Active Plugins (4) ### WooCommerce Admin: by WooCommerce – 1.1.0 WooCommerce Stripe Gateway: by WooCommerce – 4.3.3 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.4.9 WooCommerce: by Automattic – 4.0.1 ### Inactive Plugins (23) ### Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.1.33 – Not tested with the active version of WooCommerce Advanced Access Manager: by Vasyl Martyniuk <[email protected]> – 5.10 BackupBuddy: by iThemes – 8.5.5.0 Black Studio TinyMCE Widget: by Black Studio – 2.6.9 Classic Editor: by WordPress Contributors – 1.5 Cloudflare: by John Wineman Furkan Yilmaz Junade Ali (Cloudflare Team) – 3.4.1 Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.26 Duplicate Post: by Enrico Battocchi – 3.2.3 EWWW Image Optimizer: by Exactly WWW – 5.2.5 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.10.4 Google XML Sitemaps: by Arne Brachhold – 4.1.0 Gravity Forms: by rocketgenius – 2.4.17 Hello Dolly: by Matt Mullenweg – 1.7.2 Hyyan WooCommerce Polylang Integration: by Hyyan Abo Fakher – 1.4.3 – Not tested with the active version of WooCommerce Loco Translate: by Tim Whitlock – 2.3.0 Polylang: by WP SYNTEX – 2.6.4 Really Simple SSL: by Rogier Lankhorst Mark Wolters – 3.2.5 Site Offline or Coming Soon: by wpecommerce – 1.6.6 User Role Editor: by Vladimir Garagulya – 4.51.3 Widgetkit: by YOOtheme – 2.9.22 WP Store Locator: by Tijmen Smit – 2.2.231 WP Super Cache: by Automattic – 1.7.0 Yoast SEO: by Team Yoast – 12.1 – Not tested with the active version of WooCommerce ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #7768 - /shop/ Cart: #1952 - /carrito/ Checkout: #1953 - /finalizar-compra/ My account: #1954 - /mi-cuenta/ Terms and conditions: ? Page not set ### Theme ### Name: Storefront Version: 2.5.5 Author URL: https://woocommerce.com/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Canceled: 1 Oldest: 2020-04-26 15:37:52 -0400 Newest: 2020-04-26 15:37:52 -0400 Complete: 11,526 Oldest: 2020-04-17 15:42:50 -0400 Newest: 2020-04-28 08:59:15 -0400 Failed: 1 Oldest: 2020-04-17 18:32:47 -0400 Newest: 2020-04-17 18:32:47 -0400 Pending: 10 Oldest: 2020-04-28 08:59:20 -0400 Newest: 2020-05-03 15:46:41 -0400Hi @amandasjackson,
Thank you for your suggestion. I switched the theme to TwentyNineteen, but the price still shows up as 0. I tried switching to TwentyTwenty and Storefront as well, but nothing.
- This reply was modified 4 years, 7 months ago by webmasterdibou.
Ok, will do. Thank you!
Viewing 8 replies - 1 through 8 (of 8 total)