webhk

I flushed cache on Cloudflare, my server SiteGround and make changes in one product price but in feed is same.. I will wait tomorrow and try also. Can i also send to you a debug file?

Regards

I have flushed cache on the server and Cloudflare, I also use this parameter on the end bu still feed keep old data.

I changed the end but still i see or version – I added ?webhk=123 on the end.

I wonder if Cloudflare make problems because as i know it keeps also cache. Can i be right?

great! So this way i don’t need coupon URL becasue all I can do with you. AM i right?

oki but as i understand i can add coupon code from your follow up level and when clicked will be automatically terminated without putting them mannually? here is screen: https://prnt.sc/q8n5ku

regards

I’ve studied the issue again.

Best solution will be to exclude sending follow-up email for status “on hold” for certain email level. This setting can be set here: https://prnt.sc/q8myti

Here I explain why: In our case (and not only our but also many other sellers) most people pay via Bank Transfer. Thus, these orders are “on-hold”. So we don’t want to confuse these customers sending them e-mail about tech or payments problems. But as we noticed not all of them pay (in our case paid orders are around 75%), so we still want to send follow-ups emails for these 25% customers, who never pay. So solution can be not to send to them 1st email after 30 minutes, but send others after 2 and 3 days. In the same time we want to send 1st email to everyone who have abandoned cart without any status.

Why do you think about my suggestions?

Regards

thanks!

“is on hold, then the order should be in abanded”

In my case it not work, because in my country people pay by bank transfer, this all of them getting email that their order was not completed. I just want to send it who really abandoned it.

Regards

If the order status is on hold, then the order should be in abanded &

Yes so this is the reason. I have mixed feelings about that, because for example in my country still popular is traditional bank transfer, so order are on hold and they paid. It is around 30% of all orders in my case, so statistic about recovered cart are a little unreliable in my case.

duzyszczupak .pl

• This reply was modified 5 years, 4 months ago by webhk.

same problm but i just intall fresh plugin and just set up stipe account.

any solution for that?

No one can receive any e-mail aprat from test one.

When I remove also plugin and install again i noticed it has old settings. How to remove it completely and install from scratch?

Regards

I didn’t change any setings, i have most common setting and are same like for two other shops.

We just moved instalation and change domain name. But it seems like email are sending from this old domain and secondly they didn’t reach mailbox – but test email do.

Now i don’t receive any email aprat from test one.

Regards

emails are senind from “admin” here is scrennshot: https://cl.ly/1a78c3790c76

Test e-mail I can get normally but other emails sending by woocomerce are not from ssame address but with admin. Even now, any transation emails didnt reach my mailbox, but test do.

Regards