webfolk

We don’t use CardPointe, so this is not a viable option for us, but I am glad you have found a solution that works for you!

Yes, that is more clear.

We are experiencing the same thing, if I am understanding correctly.

Page 1: Cart
Page 2: Checkout (Billing/Shipping Details)
Page 3: Credit Card Input/Order Confirmation Details

That being said, the third page doesn’t make sense from a user experience standpoint. I’m not sure if you are experiencing the same thing we are, but we are experiencing this on two different sites… Where the third page displays the order confirmation details (order number, total, method of payment) followed by a “thank you” message and then the credit card form. At first glance, it would leave most customers with the impression that their order was placed.

Other payment plugins insert the credit card form on the second page (under #order_review). I’m not sure why this plugin outputs the form on the third page (which is supposed to be a order confirmation/thank you page).

Would really like to get this sorted out, considering we have two sites that require the plugin.

@nosirrag Are you also experiencing the payment form being added to the “Thank you for your order. Please enter your credit card information below to complete the secure transaction.” page?

It seems strange to me that the form is displayed under the order confirmation details. Those details should be what the customer sees after payment is made.

Figured it out.