Oderinde Oluwasegun

It obvious your website has been compromised and you’re NOT yet in full control.

I’ll recommend hardening the website and taking serious measures to secure the website further. A few suggestions:

• Change all Passwords to very secure passwords – CPanel, WordPress Users
• Avoid using common login names
• Delete the suspicious WordPress users
• Replace WordPress Core Files (in case they’ve been tampered with). Replacing Core files will NOT affect your website if done properly.
• Update all Plugins/Themes/WordPress
• Scan your website for any vulnerabilities
• Remove any unknown Plugins. Remove outdated and unused Themes/Plugins.
• Some Plugins can monitor File Addition to your WordPress

I know these items may be high-level, but I hope it helps.

In my case I even had to clean out hundreds of empty (0 bytes) php files inserted into my server using the commandline.

All the best.

Hi there,

The page I need help with:

We can’t view your admin page. Plus, it’s not advisable to share your WordPress admin page (and credentials) in the pubic. You can share a screenshot.

An unexpected error occurred. Something may be wrong with www.remarpro.com or this server’s configuration

Your WordPress install cannot connect to www.remarpro.com
Check this link for possible solutions: https://www.wpbeginner.com/wp-tutorials/how-to-fix-secure-connection-error-in-wordpress/

“Your Theme Is Managed By BlueHost Website Builder”

Bluehost may also be in a better position to support you since they may have customized how WordPress works on their server.

All the best,

Which button? How can I recreate the slow loading: to see the button take long to load?

If you’re referring to the step by step form for choosing a device, I’d recommend you look at what happens on your /checkout page – hooks, functions or customizations you’ve done on the server. That is where the time is spent.

Thanks

Can you provide more details? This looks like a server error but there is no way to know what the problem is unless you provide more details about how the problem occurs or can be re-created.

Screenshots can also be helpful.

Thanks

I read your original question. The answer is NO.

If you download a www.remarpro.com theme, you can use it on your domain on another server. I guess that means you’re using WordPress installed on your server and not WordPress.com – hence you don’t necessarily need a WordPress.com plan.

@justinreddin is also asking where you’re hosting your site – your provider?

This is because there are several possibilities:

• You can register your domain anywhere and still use a WordPress.com plan for hosting
• You can register your domain with WordPress.com and use a WordPress.com plan
• You can register your domain and hosting anywhere and still use www.remarpro.com software

The key is to understand the differences.

I hope this clears up your questions.

Thanks

Thank you for being our first reviewer. We have a few things in the development roadmap.

You’re welcome to make suggestions as to what you would love to see included.

Thank you.

A few questions:

• Can you provide more details?
• If you revert to a different theme on the LIVE SITE (say twentytwentyone), does the problem go away?
• How about checking for Plugin Conflicts
• Can you post the environment variables for both sites?

Thanks. My pleasure.

I’m glad its solved.

i use these line to exclude admin from these code but it’s not worked for me
if ( !current_user_can( 'manage_options' ) )

Let me see how you are using this?

So if I get you correctly, the errors have disappeared since updating to Php 7.4? Then it’s fine. The extension errors are related to Php7.3.

Ok, so a few checks:
– Ensure all Plugins/WordPress are up to date
– Clear your cache from the Cache Plugin (if you have any)

What’s the name of the Mailer Plugin and Merchant Plugin? Can you get support/info from the authors to see if the issue is from them? Any updates from them? Anyone with similar experience on their channels?

I’m guessing you’re using WordPress 5.8?

Regards

You seem to be checking the current URL to see if it’s the profile page. At that point, you may want to check check if the user is a (super) admin or not…

if( ($current_file_url == "profile.php") && !current_user_can( 'manage_options' ) )
    {
        add_action( 'wp_loaded', function(){ ob_start("profile_callback"); } );
        add_action( 'shutdown', function(){ ob_end_flush(); } );
    }
}

See if that works?

I see a few errors related to your hosting environment. Your PHP extensions not loading. Seems your PHP extensions are missing from your Php Version or not loaded properly….

You may also need to increase your Memory Limit as its causing a Fatal error.

Let me know how it goes.

Regards,

Are they both using the same Themes?
Have you checked the System Status to compare both? That may provide more answers?

Cheers.

Thanks everyone.

Somehow I have ‘resolved’ this.

I don’t know what makes variation id being sent to be empty, BUT I simply used a woocommerce hook [‘woocommerce_add_to_cart_validation’] to make sure any variable product without variationID doesn’t get added to cart.

Thanks

Thanks @m155y5

Product priced 300 (price also written in variation name) was bought at 200.
https://pasteboard.co/Js9Ivc1.jpg

Another priced at 580 bought at 200
https://pasteboard.co/Js9JRKQ.jpg

Its a variable product
https://pasteboard.co/Js9MGZU.jpg

With variations
https://pasteboard.co/Js9N3O5.jpg

Amazing thing is many people are able to order without this issue….

So these orders get stuck in processing status (maybe because they come back from payment gateway without a product/variation id? But how did they even go through to payment without variation id (or with wrong pricing?). Maybe this may show possible reasons?
https://docs.woocommerce.com/wp-content/uploads/2013/05/woocommerce-order-process-diagram.png

I want to debug this situation, unfortunately I’m unable to reproduce it. I only wish:
1. To log all activities in the whole process flow (adding to cart, checkout, payment etc) for all transactions
2. To determine where things go wrong (for those that do)…

I’m still debugging so I may post more observations….

• This reply was modified 4 years, 2 months ago by Oderinde Oluwasegun.