webagenten

Hi Nebu,
thank you for your quick reply.

I discovered that there is a conflict with the Easy Cart plugin. When I turn this off, the Forminator Form works as desired again.

How can I resolve the conflict so that I can use both plugins?

Best regards

Christopher

Addition:
I also created a test page with the same form as before, this also works wonderfully.
Here is the page: https://www.llc-starten.de/test2

I also recreated the form and then replaced it. Unfortunately it didn’t help either. Now I don’t know what to do, in any case this form doesn’t always open, which of course is bad for business.

Please let me know if you have a solution for this, otherwise I would have to change the form.

Best regards

• This reply was modified 8 months, 3 weeks ago by webagenten.

Hi Adam,
thanks for your research.

The problem occurs on several browsers on the computer (Chrome, Edge, Firefox, Opera), it is always just a coincidence whether the form opens or not. On the mobile phone I have only noticed it on the iPhone so far, we have no problem with it on Android.

I have created a test form that opens wonderfully everywhere.
You can find it here: https://llc-starten.de/test/
The same settings are stored in the form there as on the other form.
What is the difference between these forms? What could be the reason? Perhaps a field?

I would like a solution, as this has to work.

Thanks in advance.

Best regards

Christopher

Hi Patrick,
thanks for the quick reply.
I use the pop-up plugin “Pop Up for Divi”.
As I described, the problem has nothing to do with the pop-up because it doesn’t appear on a separate page as well. Look here: https://llc-starten.de/gruendung/

I would like to suggest another solution.

Best regards Christopher

• This reply was modified 8 months, 3 weeks ago by webagenten.