WD Support

Dear @mikejpryor,

Thanks for getting back to us.

What you describe is really odd, the calendar itself can’t be published, it is just impossible.

The most probably you have just inserted the calendar shortcode into that page from the beginning and have forgotten about it. Without inserting shortcode or activating calendar widget it can’t be displayed in any page/post.

Dear @rudydehaas,

Thanks for your inquiry.

Can you please send the link to your calendar page for being able to check the issue?

Dear @rish6700,

Thanks for your inquiry.

Unfortunately, we don’t have an option to remove one of the event days from recurring events’ cycle.

Let us know if you’ll have any further inquiries.

Hi,

Could you please double check whether you have followed the steps mentioned in this URL?

If you have done, could you please specify starting from which part the issues have occurred?

Thanks. Have a nice day.

Hi,

Please note that the js-s of the slider is being minified so we are not able to see and check the loading.

Could we have a closer look at the described issues? Please contact our support team using the following email address: [email protected].

Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

Thanks. Have a nice day.

Hi,

We need to have a closer look at the described issue.
Please contact our support team using the following email address [email protected]

Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

Thanks, have a nice day!

Hi,

We are terribly sorry for the inconvenience.

Could we have a closer look at the described issues? Please contact our support team using the following email address: [email protected]

Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

Thanks. Have a nice day.

Hi,

Could you please specify which version of the plugin are you using? make sure to use the last version.

Thanks. Have a nice day.

Hi,

We are terribly sorry for the inconvenience.

Could we have a closer look at the described issues? Please contact our support team using the following email address: [email protected]

Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

Thanks. Have a nice day.

Hi,

We are terribly sorry for the inconvenience.

Could we have a closer look at the described issues? Please contact our support team using the following email address: [email protected]

Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

Thanks. Have a nice day.

Hi,

We would like to apologize for the delayed response. We’ve missed your post due to unforeseen circumstances.

Would you still like us to assist you with this problem? Checking the link above, we have found that YouTube WD was removed from the page.

Thanks!

Hi,

We’re sorry for the inconvenience. Could you please mention the errors you receive when you create a feed with videos?

If the issue is on the published feed, please send the link to the page where you placed it.
Thanks!

Hi guys,

This problem can be solved the following way:

1. Uninstall the plugin from Facebook Feed WD > Options page. You can do that by following the steps in this video.
2. Navigate to Plugins page of the website and delete Facebook Feed WD.
3. Reinstall the plugin and authenticate with your account.

Afterward, you should be able to correctly create your feeds and publish them.

Cheers!

Hey!

Could you please try to remove the access token the following way?

• Navigate to Facebook Feed WD > Settings page,
• Click Reauthenticate and authenticate with your client’s account,
• Save the settings.

Afterward, you can begin creating feeds from the new account.

Let us know if this works.
Thanks!

Hi,

Please note that you can not delete the posts, however you can filter which type of content to show. Please see here.

Thanks. Have a nice day.