Tim Blankenship

It’s a bad user experience to show users product features within the plug-in UI that are non-functional. Typically add-on functionality is either hidden completely or otherwise clearly marked as a pro or add-on features.

Yes, the issue is resolved.

Thank you.

Any news on this?

Thank you for looking into this issue. We are running:

Dark Mode – 5.0.7
Dark Mode Ultimate – 4.0.3

Neve 3.8.7
with the Neve Pro extension 2.8.5

Thank you. I was able to rebuild the affected columns block using the built-in AWB block, but I did just update to the latest plugin version and can confirm that the video background functionality has been restored in the Ghost Kit Advanced columns blocks.

Thanks again for your quick response and attention to this matter.

Thank you. I updated this morning. The issue persisted until I cleared my cache (WP Engine cache system).

Hello,

I’ve tried again with the latest version and it is working.

Thank you.

@eherman24, understood. I got the feeling based on your Slack status that you may be dealing with some personal difficulty. Thanks for following up. You have a good plugin here, I wish you and your future customers the best going forward.

Apparently @eherman24 patched this plugin today.

@andrewlmacaulay

I haven’t heard anything. I deleted the plugin yesterday. Definitely a shame.

I sent Evan several messages via Slack. I’m still operating on the assumption that he didn’t purchase this plugin from @yikesinc just to run it into the ground.

Time will tell I guess.

@eherman24 – Are you going to address this issue?

@yikesinc

Can you address this issue please?

Hey James, thanks for following up. I have not seen this error again since I first reached out. We do having error logging turned on on the site, but I haven’t really been tracking them since the issue went away and we only have records going back 48 hours, so nothing is currently showing in the logs related to the Site Kit plugin.

Okay, well I don’t fully understand what caused the errors. I wasn’t making any changes to our properties as far as I know. But as the issue has resolved itself I don’t want to go chasing ghosts. Thanks for all your help.