watercool

I’ve solved this issue now…

I happened to have a screenshot of my actual admin log in details from when I set the site up so I used this to log on and all is working again! Somehow my other log-in details I used to use no longer give me full permissions (even though it said ‘howdy, admin’ in the top right corner.

Yeah you should be able to see what I mean if you see the site..

Website Link

I’ve just found the answer.

In the Customiser go to Appearance Settings > General Settings and uncheck the ‘Boxed Layout’.

UPDATE: NEW QUESTION –

In Cpanel my domain is pointing to the wrong root directory. It’s pointing to an older abandoned version of the website. So when I type in newsite.com it shows newsite.com in the address bar, good, but it’s the old site.

It’s complicating things because I don’t know which files are the new site and which are for the old site within File Manager.

I can redirect newsite.com to go to xyz.com/newsite but it says xyz.com/newsite in the address bar and i don’t want that.

So..
1/ Is there a way to ‘clean up’ and delete the old site?

or

2/ How can I figure out which one is from the subdomain of my existing site? (xyz.com/newsite) (because that version is the right website)

Thanks very much.

I’ve been researching and I know a tiny bit more (but still in the dark)

I need to connect my Domain to my host (site5) first I think? And then connect the domain to the subdomain I have on multisite?

Perfect! Thanks for your help, that worked ??

Hi!

This is the page i’m working on..

work page

The contact page has the same issue.

Is it possible to add the Envira gallery to the front page in any way? Obviously I can’t in the customiser but perhaps with code etc ?

I tried all sorts – but the last thing I did was change it to a multisite on the WordPress set up. (I think I did this by going through Softalicious on Site5) I can’t say for sure if this was the thing that made it work but it’s saving now.

I’d tried to set a site up before via my site5 and WP so I’m left with it’s…’residue’.

Let me know if you need more info and I’ll go back in to it and take some screenshots.

Is there a way to remove the link to my website from the above post, or delete the thread entirely?

Still can’t figure out why it’s doing it.
I’ve googled for help but all I can find is when it’s doing it for the whole site, not just one page on a website.

Yeah of course it’s

My website

I didn’t have the homepage set to the right page.. now resolved

Ok looks like I might need to attempt the manual update.

The PHP has now been changed to PHP 7 but, unless the changes take a while, it hasn’t resolved my issue.

Ok, I’ve disabled static caching through my cPanel cache settings, but no fix.
I must’ve done something wrong somewhere or not something I should’ve.