Amit Maskara

I was able to finally fix the issue using the following code in the wp-config.php file. Using FS_METHOD as direct was causing my issues.

define( ‘FTP_USER’, ‘ftp username’ );
define( ‘FTP_PASS’, ‘ftp pw’ );
define( ‘FTP_HOST’, ‘ftp url’ );
define( ‘FTP_PORT’, ’21’ );
define( ‘FS_METHOD’, ‘ftpext’ );

Thanks Jorge, after enabling logging, I am getting this:

Notice: ob_end_flush(): Failed to send buffer of zlib output compression (0) in?/home/public/wp-includes/functions.php?on line?5464

The current structure of my WP on my server is this –
/home/public/wordpress
Home dir has 755 permission. It’s group is the FTP user. And it’s owner is root.
Public dir has 775 permission. It’s group and owner is the FTP user.
Wordpress dir has 775 permission. It’s group and owner is the FTP user.

I noticed that when I changed the media settings to organize by year and month, and then tried to upload an image, I got a different error – Unable to write to \wp-content\uploads\2014\11 make sure the parent dir has write permissions.
So I have tried giving full 777 permissions to wp-content dir, but no luck. And I cannot change the permission of the /home or /home/public dirs.

Philo, I had opened another thread for this issue into WP hack category. And a member named BCWorkz replied. I am going to quote his post below. I followed his tips, and I was able to narrow down the problem to a plugin – (WPTouch Mobile Plugin ver 3.6) I had also downloaded WP fresh and replaced the WP-Admin\users.php file, before disabling all the plugins in my site, and then re-enabling them one at a time, testing the delete functionality each time. Here it is –

“Hmmm. That’s odd. Does the button exist in the page’s source code? It should be a half dozen lines above the footer output. If so, it is just hidden by CSS. You can use your browser’s inspector tool to identify where the applicable CSS rule is and correct it.

If it’s not there, confirm the PHP file responsible for it’s output is correct. wp-admin/users.php at line 258 should have a call to submit_button(). If not, download WP again and extract. You only need to upload the one file.

If it is there, some plugin has probably hooked ‘delete_user_form’ and failed to properly return. Deactivate all of your plugins, the button should reappear. If not change to a default theme. If it appears, reactivate each plugin one by one, testing for the button each time. When it disappears, the plugin you most recently activated is the culprit. Try deleting then reinstalling that one plugin. If that doesn’t help, seek support from the author.

If the button does not appear after deactivating all plugins and changing themes, there is a possibility your site has been compromised by hackers.”

Thanks a lot for your tips BCW!
I was able to narrow it down to a plugin – WPTouch Mobile Plugin.
I had also replaced the WP-Admin\users.php file, before deactivating all the plugins. And wala, the delete button was there. So I re-enabled the Plugins, one a time, and found the culprit.

Thanks again!

Thanks a bunch James!
That fixed it. I knew I had to change that value back down to a low number and I was snooping around in the DB yesterday, but could not find the right table. Until you showed it to me.

Now I need to find a fix for the main problem, which is I don’t have the confirm delete button, when I go to delete users from my site. I will open a new thread for that.

Thanks again!!

I have tried re-uploading wp-admin folder via ftp, but that did not do anything.
While tinkering with the screen settings option on the users.php page, I increased the number from 100 to 400, and now my users.php page does NOT load at all? I thought may be memory issue, so I increased the memory in wp-config.pho to 2GB, still no luck.

Any help will be appreciated.

Check your .htaccess file permission. The owner should have rwx permission. This file is usually hidden, for good reason. So use your ftp client to check its permission.

Check your .htaccess file permission. The owner should have rwx permission on it. The file is usually hidden in your root.

I am having the same issues.
I even tried installing a BulkDelete plugin, but it does nothing. When I tell the Bulk Delete to delete subscribers who do not have a comment or post, it goes to a blank white page, and nothing happens, almost looks like the plugin script is failing or timing out.

I have over 9000 bot subscribers in my wordpress blog!