wallace97

After more contact with the hosting support they told me they found the following error in the server log. They could not provide me the full log because it’s a shared hosting package but they told me this section of the log may be helpful for you at UpdraftPlus Support.

Backend fatal error: PHP Fatal error: Uncaught Error: Class 'ActionScheduler_Lock' not found in /home/jalldqzs/public_html/wp-content/plugins/wpforms-lite/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler.php:29\nStack trace:\n#0 /home/jalldqzs/public_html/wp-content/plugins/wpforms-lite/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(103): ActionScheduler::lock()\n#1 /home/jalldqzs/public_html/wp-includes/class-wp-hook.php(287): ActionScheduler_QueueRunner->maybe_dispatch_async_request('')\n#2 /home/jalldqzs/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)\n#3 /home/jalldqzs/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)\n#4 /home/jalldqzs/public_html/wp-includes/load.php(960): do_action('shutdown')\n#5 [internal function]: shutdown_action_hook()\n#6 {main}\n thrown in /home/jalldqzs/public_html/wp-content/plugins/wpforms-lite/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler.php on line 29\n, referer: https://MyDomain.website/wp-admin/options-general.php?page=updraftplus

• This reply was modified 4 years, 5 months ago by wallace97.

Hello,

I have contacted my hosting company. They told me this:
I/O usage is limited to 50MB/s
max_execution_time = 1500
max_input_time =1500
memory_limit = 1G
post_max_size = 1G
upload_max_filesize = 1G

If any of these parameters is too low what should I ask them to change it to?

Also, they could not find any erros in the PHP error logs.

Manually restoring the files works but it kinda defeats the purpose of this plugin. It’s weird that the plugin does not throw any errors at the restoration operations activity log. It looks to have successfully restored.

Here is the log of a new restoration that also did not work properly. https://pastebin.com/Qqv7zuCh

Here is the PHP error logs: https://pastebin.com/50ggmJQF

Best regards.

• This reply was modified 4 years, 5 months ago by wallace97.
• This reply was modified 4 years, 5 months ago by wallace97.
• This reply was modified 4 years, 5 months ago by wallace97.
• This reply was modified 4 years, 5 months ago by wallace97.
• This reply was modified 4 years, 5 months ago by wallace97.
• This reply was modified 4 years, 5 months ago by wallace97.
• This reply was modified 4 years, 5 months ago by wallace97.

Hi,

Thanks for your help.

At what line of the log file does it say that the restoration process was timed out or has been killed?

Thanks.

Hello,

Is one supposed to create a new support topic after each response to get follow-up support?

Best regards.

Thanks for your help.

However, excluding the Others component yielded the same result after restoration (plugins disappearing and media files seems to have been corrupted, they don’t appear on my site anymore).

And when I press the “Follow this link to download the log file for this restoration (needed for any support requests).” and login, I come to a screen that says “Sorry, you are not allowed to access this page.”

Here is the restoration log file: https://pastebin.com/JHu7Lfxp

My 2 sites (live and backupsite) are hosted on Stellar Shared Hosting Plan from Namecheap if that is of any relevance.

THanks

So I should assume that the backup is not broken? Or what do you mean by redownloading and reuploading the backup?

I get this warning for all automatic backups UpdraftPlus has made for the last 2 months.

• This reply was modified 4 years, 6 months ago by wallace97.

I’ll create a new ticket

• This reply was modified 4 years, 7 months ago by wallace97.

Is this a premium feature or something that is off by default? because I can not mark any text in my website, even my About page that consists of a text box cannot be marked.

Hi,

Yeah I noticed that was the cause. I’ve lowered the human/bot threshold score from 1.0 to 0.9 and I don’t have this issue anymore.

Thanks

Can I get any reason for why I’m not getting any reply?

I want to add the information that I use the free version and clarify that this issue concerns the Transparent headers Bottom Border.

Is this a bug?

• This reply was modified 4 years, 8 months ago by wallace97.

Yes, I enabled two-factor verification to get rid of this message, logged in with two-factor authentication and then deactivated it.

Now, this message comes back everytime I try to login into my WordPress site. This started happen because I personally entered wrong credentials multiple times to test out Wordfence. Will verification requirement go away with time?

• This reply was modified 4 years, 8 months ago by wallace97.

Ok so the mail “Login Verification Required” was sent to my spam folder at gmail. Is this a mail sent by Wordfence or WordPress?

The “Unlock email requested” mail is clearly sent by Wordfence because it contains Wordfence links.

• This reply was modified 4 years, 8 months ago by wallace97.

I haven’t set up anything yet because I am exploring different plugins. I assume spacing cannot be adjusted without using CSS?

It seems to have solved it. Thanks for the quick help.

Another question, do you need the PRO version to adjust the distance between the image and the name?