wade Teng

Dear

The login link is not available and returned a 403 error.

Could you please create a support ticket at https://www.quic.cloud/support/

So we can gather more information and assist you further?

Could you please request the domain key from

WordPress dashboard -> LiteSpeed Cache -> General -> Domain key -> request the domain.

I can not find any log about your domain: studyandlearning.com

https://docs.litespeedtech.com/lscache/lscwp/general/

Dear

i remembered I had created an account before, found the Key and copied it to litespeed General Tab field. It seems to be working, please confirm there is no problem doing this.

Yes, you can try it.

Which IP should I place there, the server’s real IP or Cloudflare’s IP?

please use Real Server/Host IP.

When I check the domain key WP REST API url, I got the following error

HTTP/1.1 403 Forbidden
Server: cloudflare
CF-RAY: 7b618ea9993cc5ac-SEA

could you resolve the WP REST API issue, Maybe could you please temporary disable the cloudflare CDN, firewall, security plugin, security mod… etc.

Hello

Could you share s screenshot of the issue or instructions on how to reproduce it.

Could you share the past post link with us?

Hello

Could you create a ticket from QUIC.clould support: https://www.quic.cloud/support/

please share the Cloudflare DNS settings with us?

The CNAME record is not set up correctly.

Hello mahmoud4413

I have check the URL.

curl -I -XGET https://www.digitalmarketingcommunity.com/wp-json/litespeed/v1/token
HTTP/1.1 401 Unauthorized

{“code”:”rest_not_authorized”,”message”:”You are not authorized to view this content.”,”data”:{“status”:401}}

Here is an information for you: https://www.quic.cloud/docs/troubleshooting/verify-wordpress-rest-api-is-active/#plugin-problems

You need to check your REST API access.

Hello alsppg

Could you share the CDN Mapping setting and CDN URL with me?

I found some issue.

If your CDN URL is cf.intensivacursos.com.br

when you visit cf.intensivacursos.com.br, it will be redirect to https://www.intensivacursos.com.br/

Could you please remove the redirect, when you visit the cf.intensivacursos.com.br, it should not redirect and it will show the full website content.

Hello Mystyleplatform

We apologized for the inconvenience.

If you have 520 issue, could you create a ticket on QUIC.cloud support

https://www.quic.cloud/support/

The suggestion of “There are so many ways you could address this which are not complex, either bringing visibility for users, or all out preventing downtime. Such as:” is very important to us

We will discuss it internally

Most 520 issue is caused by the host not properly responding to CDN request. If the main cause is related to firewall, security plugin, or heavy loading, the 520 error may occur in a short time. Currently, we can only inform which CDN nodes are unable to reach the host. and share the CDN log with you.

All the best

Wade

Hello

Could you create a ticket on https://www.quic.cloud/support/

and provide the following information?

domain:

QUIC.cloud account:

Error screenshot:

Sometimes it is due to the domain being linked to another QUIC.cloud account

Hello

Could you create a ticket from

https://quic.cloud/support/?wpsc-section=ticket-list

We need some information to assist you to delete/transfer the domain from the account deleted.

Hello
Could you create a support ticket in
https://quic.cloud/support/

and share

• your QUIC.cloud account: email
• your domain

Hello

Could you create a ticket from here: https://quic.cloud/support/

we need more information on your website to check the issue

Hello

Could you try to disable the LiteSpeed Cache -> Page Optimizaiton -> Media Settings -> Lazy Load Images -> OFF

Hello

Could you whitelist:https://quic.cloud/ips

Could you refresh the domain key again?

check if Server IP is IPv6 (please use IPv4)

Check if your Server IP is correct

Hello

Could you fill out the Server IP to

WordPress dashboard -> liteSpeed cache plugin -> General -> Server IP

Then request the domain key again.

if it still can’t work

Could you create an ticket at https://quic.cloud/support/

We need more information to check the issue.