w2pshop

Hello,
Yes you can create a new template and link to existing product.

Hi Matheu,
Receiving a 403 Forbidden could be caused by many reasons.
Could you happen to share with us part of your error log, so we can see what the issue might be?

Thanks!

Hello,
Just tested and still seeing that same issue when adding to cart, which is very strange.

Would it be possible to increase the PHP time limit just to rule that option out?

max_execution_time = 300

in your php.ini.

Thanks!

Hello,
Thanks for sharing that with us.
Looks like you are ( or hosting company ) is running a PHP security extension called Suhosin which is limiting the amount of data the website can post.

Would it be possible for you ( or hosting company ) to adjust to the recommended settings below?

suhosin.post.max_array_index_length: ? 64 – A minimum of 256 is required.
suhosin.post.max_totalname_length: ? 256 – A minimum of 65535 is required.
suhosin.post.max_vars: ? 1000 – A minimum of 1024 is required.
suhosin.request.max_array_index_length: ? 64 – A minimum of 256 is required.
suhosin.request.max_totalname_length: ? 256 – A minimum of 65535 is required.
suhosin.request.max_vars: ? 1000 – A minimum of 1024 is required.

Hello,
It definitely looks like a server setting that needs to be adjusted.
Could you share with us the WooCommerce status report?

/wp-admin/admin.php?page=wc-status&tab=status

Alternatively, you can email us directly at support[at]racadtech.com if that would be easier for you.

Thanks!

Hello,
This could be related to the post_max_size limit. Could you please let us know what that is currently set to?

We typically recommend setting this to a minimum of 100MB.

Thanks!

Hi Leoarce,
If this problem is constantly happening, I would check that your sever supports CURL using TLS 2.0. If you could please let us know which version of OpenSSL you are using?

Thanks!

Hi BeHeard,
This is usually caused by an out-of-date PHP Version.
It’s best to update your PHP version to at least above PHP 5.4+.

You can also checkout WooCommerce status page in your admin ( /wp-admin/admin.php?page=wc-status ) which will show you this info as well.

Hope this helps!

Hi Quirem,
There could be several reasons outside the scope of our plugin ( like other plugins, themes, etc. ). I suggest you contact our tech team [email protected] and arrange for either a call in which they can see what you are experiencing either via TeamViewer or temporary access.

Thanks so much and looking forward to helping resolve this issue.

Hi Quirem,
That’s great to hear that the buttons appear now. Are you trying to download a new order since the update? Or a previous order before you updated?

Thanks!

Hi Quirem ??
Just wanted to let you know that we have pushed our latest version ( 2.7.4 ) which should have this particular issue resolved. Please let us know how it goes!

Much Appreciated

Hi Quirem ??
There was a known issue that in certain conditions, the uDraw PDF Download button would not appear. We have fixed this issue on our development and we hope to push our next release in the next day or so. We will post here when the next version is available to update which should have this issue resolved for you.

Thanks!

Hi artdzign ??

It looks like you are already speaking with our Director of Business Development. Please be in touch with him if you have any questions.

Hi there ??
Thanks for trying out our solution.
We would love to try and help you out with your speed issues, but trying to hit the dummy product and not seeing the designer come up. Would it be possible for you to create a sample product on your site so we can take a look at what the issues might be?

Just curious, does this site https://envelopes.online/ also load slow for you as well?

Looking forward to your response. Thanks!

Hi Marki,
I just wanted to let you know that we have just updated our plugin ( v. 2.7.1 ) which should resolve this particular issue. We actually wanted to update sooner, but there were a few other bugs we wanted to fix related to the new WooCommerce 3.x update. ??

If you could let us know how it goes after the update, that would be greatly appreciated.

Thanks!