W101Kam
Forum Replies Created
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Hi,
Here is the error message, I just amended the site/ip:
[Fri Sep 21 16:40:32 2012] [error] [client *IPADDRESS*] ModSecurity: Access
denied with code 500 (phase 2). Pattern match
“((alter|create|drop):space:+(column|database|procedure|table)|delete:space:+from|update.+set.+=)”
at ARGS:cookie. [file “/usr/local/apache/conf/modsec2.user.conf”]
[line “356”] [id “300015”] [rev “1”] [msg
“Generic SQL injection protection”] [severity “CRITICAL”]
[hostname “www.MYSITE.com”] [uri
“/home/wp-admin/admin-ajax.php”] [unique_id
“QEzMD0g0nv8AABo9CykAAAAF”]Not sure if it will help…
I managed to fix it, details in my post below:
I managed to fix it!
I did a general search on Google about not being able to save images and came across the below thread:
https://premium.wpmudev.org/forums/topic/featured-image-hangs-on-save
A member there suggested to use Google Chrome and load the half-page editor (by pressing Ctrl+Shift+J) and see if any errors appear when trying to save the image. This is what I got:
POST https://www.mysite.com/wp-admin/admin-ajax.php 500 (Internal
Server Error)I then looked up that error on Google and found a few users talk about updating the server mod security/cpanel settings. So I emailed my host and this is what they said:
“Most likely this is a mod_security issue, yes. graqpping for the IP you opened this ticket from in the Apache error log reveals:
*Error message*
I’ve whitelisted against this URI and rule-id. Please attempt again and let me know if the issue is resolved or persists.”
This fixed the issue, I can now finally set featured images again!
Hope that helps.
I’ve got the same issue. This is what I’ve tried so far:
1) Since I upgraded NextGEN through WordPress I thought I’d try upgrading from scratch. I deactivated the plugin, deleted the folder from the server, uploaded the new files and re-activated it again. Made no difference.
2) Tried saving the featured image in Firefox, IE and Chrome, I have the same problem in all 3.
3) I’ve deactivated other plugins then re-tested the save featured image link but am still having the same issue.
I can’t think what else to try.
Is anyone else having this problem? I’ve got the same issue, I upgraded and now it won’t save a featured image, just hangs.
I noticed a solution above saying to delete nextgen…would this remove all the images? I’ve got over 1000…all linked on various articles, so don’t want to cause any issues with the content if possible.
Any help/advice would be appreciated!
Thanks