vprest

Hello!
Aren’t you the developers of this plugin?

Hello! I did this, but the result is the same.
I took a video from the monitor screen for you.

With regards to servers, the sites have different servers, but they are from the same hosting provider.
It’s not about the servers. I remember a long time ago there was a notification from woocommerce that allowed me to enable a new design for a test, I kind of clicked enable to see what would change there. But it was impossible to go back.

We tried to place using the code and move the chat icon a little higher, but to no avail. Changing the bottom position did nothing (
What needs to be fixed in the code so that the chat widget can be moved higher?

<!--<call-us 
phonesystem-url="https://1342.3cx.cloud" 
style="position:fixed;font-size:16px;line-height:17px;z-index: 99999;--call-us-main-accent-color:#1c61e7;--call-us-main-background-color:#FFFFFF;--call-us-plate-background-color:#373737;--call-us-plate-font-color:#E6E6E6;--call-us-main-font-color:#292929;--call-us-agent-bubble-color:#29292910;right: 20px; bottom: 20px;" 
id="wp-live-chat-by-3CX" 
minimized="true" 
animation-style="noanimation" 
party="*******" 
minimized-style="bubbleright" 
allow-call="true" 
allow-video="false" 
allow-soundnotifications="true" 
enable-mute="true" 
enable-onmobile="true" 
offline-enabled="true" 
enable="true" 
ignore-queueownership="false" 
authentication="both" 
operator-name="******" 
show-operator-actual-name="true" 
aknowledge-received="true" 
gdpr-enabled="false" 
message-userinfo-format="both" 
message-dateformat="both" 
lang="ru" 
button-icon-type="default" 
greeting-visibility="none" 
greeting-offline-visibility="none" 
chat-delay="2000" 
enable-direct-call="true" 
enable-ga="false" 
></call-us>--> 
<script defer src="https://downloads-global.3cx.com/downloads/livechatandtalk/v1/callus.js" id="tcx-callus-js" charset="utf-8"></script>

I can put a simple version of the plugin and you will see the same thing ??

Hello!
This problem is also present in the simple version of the plugin and in the Premium version. I checked both options and nothing has changed.

Hello!

Thanks for your reply.

1. Wishlist page https://dettime.ru/wishlist/

(here I completely hid the name of the wishlist page with css) – because I’m tired of constantly looking at the inscription that asks to change the name.

2. Wishlist page in my account is not affected by my CSS code.

Here you can see the problem. I am attaching a screenshot.

https://dettime.ru/account/wishlist/

But I can remove the CSS header block so you can see the problem all over the wishlist pages.

3. Without any changes or intervention attempts, you can also see this issue from the creator of the Electro theme.
   https://electro.madrasthemes.com/
   
   Screenshots
   https://drive.google.com/file/d/1DbtwcMjsyG-v8vYkpFW40ArRodt6BKkD/view?usp=share_link
   
   https://drive.google.com/file/d/1S9ysiBuuIBA8Tqdw4UhENslWjgDhKkqv/view?usp=share_link

https://drive.google.com/file/d/1y7P2DChBji2Kt8WEMEU00lKooMuJORP4/view?usp=share_link

I’m trying to figure out if this is a Electro Theme or plugin conflict. But the author of the Electro theme has the same problem.

https://electro.madrasthemes.com/wishlist/

Hello! I have collected for you the latest files with error logs and access logs. I have sent you all the data to your Email.

Hello!
Thanks for your reply.
Now a confirmation email has arrived and I was able to verify my email address.

I encountered an error while running the 10 WEB Booster plugin and editing products or pages.

While the 10 WEB Booster plugin is working, you cannot edit products, the standard WordPress editor is blocked. Attached is a screenshot of the error!

https://drive.google.com/file/d/1Hq-KhZ-7LKF27REC4QwOwVq-ozQV31_t/view?usp=share_link

Switching the plugin to test mode does not solve the problem. The editing error remains.

Only complete deactivation of the 10 WEB Booster plugin saves!
Also, it blocks Elementor from me! ((

In general, I have a lot of questions for you. Especially about transferring data to your hosting, but I will ask about everything in order). First I want to understand why the 10 WEB Booster Blocks plugin is not working properly in WordPress.
Why does it block the standard product editor, page editor and Elementor editor?

• This reply was modified 1 year, 8 months ago by vprest.