vpedrozo

Hi! I have used this same set up of Clouflare + Cloudways+ Converter for Media for a while and never had issues until now. I didn’t manually change anything in the Cloudflare or Cloudways settings, so I’m unsure.?

I don’t have any special page rules or configuration rules in Cloudflare, and I attached the screenshots of my Cloudflare settings both in Cloudflare, wordpress and Cloudways dashboard below.

Reviewing the potential causes, I noticed that Object Cache Pro plugin was updated at the end of February. This plugin was automatically installed and required when I moved my website to Cloudways. Could that plugn be causing the issue??

https://ibb.co/wgs8Hsv
https://ibb.co/Y8psGPX
https://ibb.co/Wyhm8sS
https://ibb.co/W3kVTmt

Hi! I followed the last instructions:

disable development mode in Cloudflare and added the Cloudflare token and zone keys in the CDN section of the converter for media plugin.

Unfortunately, it didn’t work. The server error and the Error codes:?rewrites_cached alerts are still happening.

thank you! I’m running out of time now, but I’ll try this tomorrow. I’ll let you know once I’ve tested it.

Hi! Yes, the error in the “bottom area “bulk optimization of images” section doesn’t show when developer mode is active in cloudflare.

Hi @mateuszgbiorczyk! Yes, I activated the development more, and still am getting the same notice and “serve images in next-gen formats” errors in the page speed test.

Any other suggestions?

Hi! Yes, I use Cloudflare.

I don’t have any rules set.

https://ibb.co/FYRjKXz
https://ibb.co/jDwJpnD

Hi Mateusz – thank you! Sure, here are the screenshots from help center:

https://ibb.co/CbdH8Bg
https://ibb.co/6gR7MtZ
https://ibb.co/w7sSfmB
https://ibb.co/Bc707jk
https://ibb.co/0CtDBn2
https://ibb.co/6bsFkq7
https://ibb.co/RBDYxbM
https://ibb.co/XCk7jBH
https://ibb.co/4Pyp2ks

Vanusa

Hi Dmytro – thanks for your reply! I checked the website without any cache (wp-rocket and/or server cache) and the issue still happens. I also had Cloudways (my server and host provider) support look into the issue, and run tests without the server cache and the issue continues.

Here’s an example: the 1st and 3rd products on this page are “in stock” but the plugin still shows the “sold out” labels. The links below show the site without any cache:

https://uncorkmexico.com/shop/country/spain/?nocache
https://uncorkmexico.com/shop/country/spain/?nowprocket

• This reply was modified 2 years, 2 months ago by vpedrozo.

Solved

Thank you, noted!

Thank you! I was able to create the round label with your custom CSS code.

One last question – can you provide the CSS to custom the font to the one I use on my site?

I tried adding the font-family line to what you provided but it didn’t work :/ This is

.awl-label-text {
border-radius: 50% !important;
width: 50px;
height: 50px;
font-family: “Roboto”, -apple-system, BlinkMacSystemFont, Arial, Helvetica, ‘Helvetica Neue’, Verdana, sans-serif;
text-align: center;
vertical-align: middle;
}

Thank you! I tried the 1st suggestion and it worked. Issue solved!

Thank you! I made the updates and uploaded the add WPML and the custom CSS add-ons to the staging site. Unfortunately, now I’m getting the following error message every time I enter the email to subscribe for a product:

“Something went wrong, please try after sometime”

I tried deactivating both add-on plugins and clearing the cache, but the issue continued.
I tried different emails and products and got always the same result.

Any suggestions on how I can fix it?

You can see the screenshots of the errors here: https://postimg.cc/gallery/dQnQysy

Thank you! I’ll test the options in your last message. I’ll let you know in case none of them work.

Hi Berg! Thanks for the update. I added the extra CSS code but the same issue continued happening.

It hides the products from the category and shop pages but still allows them to show when the user performs a search for the product using the search bar.

However, rather than just showing the products in the stock, now the shop and archive pages show a blank square in the area where the “out of stock” products used to be. I added the URL below for reference:

Stage site