vorticy

I get the 502 bad gateway immediately after the user clicks the “Register” button.

I have 7.5.0 and the latest WP Cerber and do not have this issue. You will need to do the plugin dance. Deactivate all the plugins except for Woocommerce and WP Cerber and see if the problem exists. Then add back the plugins. There is certainly a plugin that is doing something that causes this conflict.

Thank you. Seems to be working. Excellent support. This plugin maybe a little too strict the way it is right now. It did deny a potential customer as it said the email was undeliverable, but I was able to send and receive emails with this person from the server. The problem occurs because the email checker server is not fully trusted. There are new settings in the plugin that would allow “undeliverable” emails which I guess is better than not checking anything at all. I guess for my needs, I want a very basic plugin that checks for and detects common mistakes such as .con instead of .com. I think this plugin is close and I will be following future versions of it.

Preferably this plugin only works during initial registration. Not sure why it would be working in admin when viewing orders.

Everything is working again.

I think I fixed my issue. It was a DNS configuration problem. My server is using Ubuntu 22.04.1 LTS and the DNS config file is edited here

/etc/resolvconf/resolv.conf.d/head

The thing that fixed the slow dns problem was search line with the domain name. Now when I click the plugins tab for example, it loads in 1sec as opposed to 70sec. Before it would have several API calls, but now it says no API calls. Not sure what is happening but it is working better.

# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
#     DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
# 127.0.0.53 is the systemd-resolved stub resolver.
# run "systemd-resolve --status" to see details about the actual nameservers.
search your-domain.com
nameserver 8.8.4.4
nameserver 8.8.8.8

then reset the resolv.conf file and restart bind9
# resolvconf -u
# service bind9 restart

But if I try it again, it usually works.

‘Method URL
Status

All
Caller
Component

All
Size Timeout Time
GET https://connect.wpmailsmtp.com/domain-check/
?mailer=smtp
&email=c3VwcG9ydEB1bHRyYWNvcm5ob2xlLmNvbQ=
&domain 200 OK
WPMailSMTP\Admin\DomainChecker->__construct()
wp-content/plugins/wp-mail-smtp/src/Admin/DomainChecker.php:56
WPMailSMTP\A\P\TestTab->process_post()
wp-content/plugins/wp-mail-smtp/src/Admin/Pages/TestTab.php:338
WPMailSMTP\Admin\ParentPageAbstract->process_actions()
wp-content/plugins/wp-mail-smtp/src/Admin/ParentPageAbstract.php:265
do_action(‘admin_init’)
wp-includes/plugin.php:517
Plugin: wp-mail-smtp 0.2 kB 5 1.2474`

After some more testing, I’m not sure it has anything to do with Redis.

It tries to GET from the following but times out:
https://connect.wpmailsmtp.com/domain-check/
?mailer=smtp
&email=c3VwcG9ydEB1bHRyYWNvcm5ob2xlLmNvbQ=
&domain

Method URL
Status

All
Caller
Component

All
Size Timeout Time
GET https://connect.wpmailsmtp.com/domain-check/
?mailer=smtp
&email=c3VwcG9ydEB1bHRyYWNvcm5ob2xlLmNvbQ=
&domain cURL error 28: Resolving timed out after 5000 milliseconds
WPMailSMTP\Admin\DomainChecker->__construct()
wp-content/plugins/wp-mail-smtp/src/Admin/DomainChecker.php:56
WPMailSMTP\A\P\TestTab->process_post()
wp-content/plugins/wp-mail-smtp/src/Admin/Pages/TestTab.php:338
WPMailSMTP\Admin\ParentPageAbstract->process_actions()
wp-content/plugins/wp-mail-smtp/src/Admin/ParentPageAbstract.php:265
do_action(‘admin_init’)
wp-includes/plugin.php:517
Plugin: wp-mail-smtp 5 5.0291

Seems that Google has changed something on their side. Not clear yet what that is. It appears I’m not the only one affected. It is strange that Google doesn’t like the Traffic Inspector. What is it about the Traffic Inspector that gives Google the error?

https://community.zapier.com/troubleshooting-99/failed-to-create-an-upload-file-in-google-drive-sending-automated-queries-19721?postid=81137#post81137

I see the text in the settings “User role who can use plugin” but there is nothing there to change. It doesn’t have any settings for that option. I tried uninstalling and then reinstalling the plugin. I tried uninstalling with delete all data.

The countdown button within Woo product pages has been fixed. However, what is not fixed is the ability for a user other than the Admin to see your plugin and utilize it. Say I copy the admin user and create a new user with all the admin capability, logged in as the new user, there is no way to create, edit or insert a countdown timer. Can you confirm that you can use your plugin as a user other than the admin?

Updated to the latest plugin and it still does not work. I think somehow your plugin is blocking every role except the administrator. Even with administrator privileges, the plugin does not show up in the admin menu panel.

Certainly something wrong with their plugin. Disabling “Protect User Roles” under “Data Shield Policies” works to prevent blocks. The setting is supposed to “Restrict roles and capabilities management with the following policies” which I have set to:
1) Users with these roles are permitted to add new roles: Administrator
2) Users with these roles are permitted to change role capabilities: Administrator

but it is clearly not working as I’m logged in as the only site administrator.

Thank you for the quick feedback. Much appreciated.

• This reply was modified 2 years, 6 months ago by vorticy.

There is a section in the plugin that is “Data Shield Policies” that limit on Administrators to make changes to roles. I’m logged in as administrator and was being blocked. So this is likely an issue with WP Cerber Security not handling their policy correctly. I’ll contact them and see if they can fix it. The workaround is to temporarily disable the plugin, make the role changes and then reactivate.

Ok, I figured it out. This plugin is blocking something:

WP Cerber Security, Anti-spam & Malware Scan

Now I need to figure out why it is blocking it ??