vogelne

Hello,
I am receiving the same message as above. I think I fixed it, but I want to make sure.

If I understand what you explained in your previous comments, the “From” email address should match the “SMTP Username” email address, correct?

From Email: [email protected]

SMTP Username: [email protected]

Thanks!
Best Regards,
Nancy

Hello,
I think this may be happening with our WooCommerce Subscribers plugin settings. Thanks!

Best Regards,
Nancy

Hi @templateinvaders,
I am getting a lot of blacklisted subscribers to the WishLists. I look them up and can see that they are blacklisted so I remove them.

Thanks!

Best Regards,
Nancy

Hi Stan,
I have it set up for “require login” and still get spammers on our site.

Best Regards,
Nancy

Hello @wisatalaris45678, I updated the theme to work with the latest version of WordPress (that the theme developer verified would work with the theme) and updated WordPress to the same version.

Hello wfalaa, wfchloe,

Sorry for the delayed response. I checked the php file and it is too difficult to read for the IP address list. I noticed IP addresses listed for viewing Whitelisted IPs on the WordFence Advanced Options section. So the Whitelisted IPs are showing. However, the Blacklisted IP addresses are not showing. Any ideas on how to see the Blacklisted IP addresses? Thanks!

Best Regards,
Nancy

Hi wfalaa,
I’ve used this for adding IP addresses to the whitelist. However, the IP addresses do not show up after this is set up so I can’t see what has already been added. In the older version of WordFence, I was able to see the IP addresses listed in the php file to check and make sure the list was accurate.
Thanks!
Nancy

Hi, Just wanted give an update on this. I was able to get this fixed by updating our theme to work with the latest version of WordPress 4.9.4. Thanks for posting this so I can figure out a solution for this!

I’m having the same problem. We have WordPress 4.9.4. I tried disabling the accessibility option in Screen Options as mentioned in an earlier post but this did not fix the problem. Since we have the latest version of WordPress, what do I do? Thanks!

site link is: nscainc.com

• This reply was modified 6 years, 9 months ago by vogelne.

Hello,
I think WordPress automatically updated our WooCommerce site to 3.3.1. Fortunately, I had recently backed up all files and installed by WP Rollback and WP-Staging and was in the process of testing the new version. I received warnings about old php files and when I updated them, the product category grid changed from two columns, 4 rows to one column and images were distorted. I reverted back to the old files and that seemed to fix it for now. I looked at the links but did not see instructions on how to address this problem. Here are the files that were listed that needed updating:

Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
NSCA/woocommerce/archive-product.php version 2.0.0 is out of date. The core version is 3.3.0,
NSCA/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.0.0,
NSCA/woocommerce/content-widget-product.php,
NSCA/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0,
NSCA/woocommerce/single-product/product-image.php,
NSCA/woocommerce/single-product/title.php

Learn how to update: https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/

Any suggestions are greatly appreciated! The site address is: nscainc.com.

Thank you!

Nancy

Thanks Hashimwarren! I contacted WooCommerce regarding WooCommerce Membership. They said I would need extensive customization to do what we need done for the private portal, unfortunately.

Hi Devin,
I didn’t do that but the problem seems to have resolved itself. It may have been saved in the cache last time. Thanks!