Vlad.C

Thanks for that.

Any updates from Stripe on this though?

You previously said that you will pass this request along to Stripe internal and see if there is a direct solution.

I see that this was resolved with the new update! Thanks for that!

I didn’t really touch the plugin for the past days. I started troublshoothing once I saw the problem.

In Stripe I tried disabling and enabling “Cards”. It was left as disabled to see if anything changes. I see that nothing did, the issue still persists.

I tried the same in the plugin by disabling and enabling “Pay by card”. Nothing changed. Here are my full setting in the plugin as well.

It doesn’t make any sense to me as to why this is happening. Aren’t these the only places where this card option can be enabled in UPM?

While we’re waiting for a reply from Stripe, I’ve noticed that with you have a plugin function “Card Form” > “Custom Form”.

I’ve played around with this a bit the other days and noticed that with this form the “Save you info with Link” form doesn’t appear anymore. This custom form might be a solution, if I manage to implement it properly.

However, since then, every time I try to select the “Custom Form” again and I save the changes, it defaults back to “Stripe payment form”. Why is that?

I’ve searched your docs for info on this “Custom Form”, but didn’ t find much information.

I’m curious about the following:
1. Why doesn’t it remain saved if selected? (I’ve tried all combinations, but upon saving all changes back to “Stripe payment form”)
2. How can I change it’s appearance? In your docs you say the following “Using a custom form allows you to customize the form using the?templating engine.” – but the hyperlink doesn’t take you to more info about the templating engine.

I understand. Just wanted to check. I can code it myself.

However, would be great to have it as a feature for the future. Hopefully, you can put it on the roadmap.

Thanks a lot for your consideration!

Thanks for that! I will be waiting for a response then.

I’ve tried everything I could think of.

If visiting https://dashboard.stripe.com/settings/link there is an option to disable “Accelerate saving customer information to Link“. By reading about it, I was convinced that this is it. However, it didn’t solve the issue.

Thanks so much for your prompt response.

I’m refering to the whole element that just appears underneath the card details, after a user that’s not registered with Link enters his details.

This one: https://prnt.sc/VGkTGdj1uAqg

I don’t want it to appear at all.

Also, I would prefer not to share my URL here, if possible.

• This reply was modified 3 weeks, 1 day ago by Vlad.C.

Please see the Postal Code request here: https://prnt.sc/oLsblTKdgQZ3 (for some reason it didn’t appear in my previous message)

As explained above, the Postal Code field appears in the card details section, right under Expiration Date and Security Code.

Can you please answer my following question:

1. WHEN is your plugin designed to ask for this postal code? Does it ask for it ONLY if the payment processor requested the additional layer of security? (I know that in certain cases, as an additional layer of security, the postal code is needed)

I’m not sure how neither you or Stripe can clearly answer this question. Answering this question is crucial in finding a solution to this.

Because if your plugin is designed to ONLY ask for the postal code when Stripe asks for it – then I need to find out WHEN Stripe asks for it. But if your plugin is designed to ask for it without any calls from Stripe, then I need to address this issue with WooCommerce.

Thanks for your prompt response, Zubair.

I would prefer not to publicly disclose my website URL. How could I privately send all of this to you?

P.S.: I’ve also contacted Stripe’s development team and they said that I should check with you guys, since it seems to be coming from the plugin. Also, they mentioned that they if?involvement from them is necessary, they kindly request to ask Woocommerce to reach out to them directly on my behalf.

Would be amazing if you could add filter by:

– Customer Billing Country

– Orders by Date Range (where you can select the dates you want covered)

– Order Attribution Metrics such as “Campaign”, where we can dive deeper & filter by our Google / Microsoft / Facebook Ads Campaigns, to see which are the winning ones. This would greatly help in comparing to data on Ad platforms.

At the moment I use several other plugins to achieve the above.

Uh, no, I put the above provided code on my live website and it crashed it, due to the error that Code Snippets described as well.

Scratch that.

If I place the code in functions.php the email does appear now, but it doesn’t appear above the fold, in the place it appears for Registered Users (Here: https://prnt.sc/2pma-tc0TFLK).

It appears at the bottom of the page, in Billing Address: https://prnt.sc/IRQW3N4QzUzy

Is there any way I can make it appear above the fold, in the same line with Order Number, Date & Total?

Hello, @ckadenge! Thank you for your input!

I have tried putting the code above in my child theme’s functions.php file and in the plugin suggested by you (Code Snippets) and it doesn’t work in either.

In Code Snippets I actually get an error saying the following: https://prnt.sc/-P076M4nhwCp

• This reply was modified 1 year, 1 month ago by Vlad.C.

After trying all caching plugins & solutions I decided to go without caching for a while because I couldn’t find a solution.

But since caching is important, I’ve now tried WP-Rocket, but again, I’m faced with the same issue.

I’ve read everything there is in your documentation and I’ve disabled caching for the following cookies:
– woocommerce_cart_hash
– woocommerce_items_in_cart
– wp_woocommerce_session_
– woocommerce_recently_viewed
– store_notice

I’ve also contacted WP-Rocket and they said that WooPayments isn’t supported.

There are so many other smaller plugin developers supported by all these caching plugins & solutions.

It’s kind of sad that the WooPayments team isn’t working on being properly integrated with a caching solution, since this is so important.

• This reply was modified 1 year, 3 months ago by Vlad.C.

Yes, I’ve of course tried that and it works as expected with caching disabled.