Hi @adam!
I’m having a chat with Spencer now & issue was fixed! I am your customer by the way.
1/ this whole “E-MAIL ticket” customer service sucks! i WISH communications were fast!
2/ My paid subscription was terminated so I thought it won’t hurt to post it here. faster reply here to be honest for a quick answer!
3/ I guess I needed to follow this to not miss updates. ( please excuse my beginner stage )
I do believe your theme is kick-ass though!
Cheers Adam!