visiondharma

Thank you very much for your help

Hi, happy day!,
I would like to know if there is any response to my request expressed 3 days ago. I get a status with resolved, but I have not received any response. Or if you can tell me how I can find it. Thank you very much

I have a problem with Memberpress Woocommerce and MailChimp

I’ve been having problems for a while now when someone signs up for one of my memberships on memberpress, because the payment is accepted but it shows up as a transactional customer in MailChimp. This happens several times a week. Some days it works normally and other days it doesn’t.

Yesterday a Mailchimp support person showed that Memberpress sends the customer as subscribed, but WOOCOMMERCE later changes it to transactional.

I am attaching the code provided by the MailChimp support agent, Where you can see how the Woocommerce API changes the status of the client to transactional.

Other reasons why customers remain as transactional is when:
-Subscribed customer buys a product
-Inactive customer updates their subscription
-Subscribed customer changes to another subscription level

Images:

https://snipboard.io/3j7o2S.jpg

https://snipboard.io/JsECot.jpg

Code : https://codeshare.io/Rb1LlL

NOTE: The test were carried out taking into account that the client approved the subscription to receive emails