vincentluciani

Sorry I forgot to put the code in backtics:

On the line to which you want to go, on the editor in text mode (not visual) put something like this:
<a name="your-place"></a>

Then put something like this on the place where you want the visitor to click to go to this line (don’t forget to add the #):

<a href="#your-place">Click here to go to ...</a>

Hi,
I hope I understood your problem well. I would advise the following, tell me if it works for you:

On the line to which you want to go, on the editor in text mode (not visual) put something like this:

Then put something like this on the place where you want the visitor to click to go to this line (don’t forget to add the #):
Click here to go to …..

Hope it helps
Vincent

Hi Iain,

I’m sorry we did not find out what was happening. I’m noting down this plugin you are using, it may become helpfull for me too.

Have a great evening

Vincent

Hi Joanna,

I had a look at the link given by Tara: if you can’t get into the user panel, you still can do all the steps indicated in the document. You just need to use the utility given by your hosting provider to browse the directories and manipulate files on your server (you can also use an ftp program like filezilla). Let us know which action you did not understand.

I have a couple of questions about your problem:
– do you have a backup of your content ? If not, do you have a lot of content (how many articles) ?
– when you say I cannot login to my page …, you mean that when you go to https://eosdam.se/wp-login.php, enter your login and password, then you see a blank page, that’s right?

Hope you manage to find the solution soon.

By the way I like what Ok?nd said : “The more you sweat in practice, the less you bleed in battle.”

Vincent

Hi Iain,

Hope you found a solution already. If not, could you try the following:
– re-double check you did not preceed the url with “youtube=”
– check your wordpress version is 3.6 (last version)
– create a brand new page (not post, otherwise it will show in your list of recent posts), paste https://www.youtube.com/watch?v=JaNH56Vpg-A into this page (with the text editor, as 2ninernier2 writes), publish it, and check if the video is appearing fine on the page.

Let us know what works

If it still not work, can you give the list of plugins you activated as well as the URL of the page or post causing problem?

Good luck
Vincent

ok if the example video is working, yours should be working to ??

I deactivated the plugin, reloaded the page, and it is still working.

So it seems that if you just paste the url (without [youtube= and ]), making sure it is on one line and without hyperlink, it should work.

Let me know.

I tried to type patrickpictures.co.uk/wp-admin/, and I get to a valid login page (url: https://patrickpictures.co.uk/wp-login.php?redirect_to=http%3A%2F%2Fpatrickpictures.co.uk%2Fwp-admin%2F&reauth=1)
Did you change something?

Also, you may have to change the website name in your database (in two places) using phpmyadmin (there should be two rows in the wp_admin table to change)

Let me know if you managed to solve your problem.
Vincent

Hello,

Did you have a look in the folder containing the code of your team (folder under wp-content/themes), inside the file called page.php, if there is anything hardcoded ?
If you can’t find anything, ftp all the files in this folder and look for the following phrase inside the files : “story-p”

Let me know if you found something

Vincent

Hi Iain,

If you install and activate the youtube plugin, then you can just put the the following in your article, making sure it is not an hyperlink (if it is the case select the line, and click on the unlink button) and is alone on its line:
https://www.youtube.com/watch?v=JaNH56Vpg-A

I tried it on a test article, I can see your video; if you have a problem doing the same, please let me know.

Regards
Vincent

Just checking: to upload the image, did you go in the menu “Media”, and then clicked on “add new”?

Hello there,

I hope that you already solved your problem and that you won’t need to read my comment. However if you still have this message:

Regarding the current attack: Can you find the word “Encyclopedia” in your database and in your code (by code I mean the entire code – to search you would have to ftp the code to your PC or use remote shell on your host) ? My guess is that it is most probably somewhere in your database. Using php my admin, have a look at the content of your tables and look for this word (maybe in wp options). One technique would be to export each table of you wp db in a text file and look for the text in the text file.

This is one of the techniques you can use to prepare for the next attack:
– save your content regularly using the export tool in wp admin (tools, export)
– save you team customization (folder wp-content/theme/ , in there, copy the folder corresponding to the theme you customized)
– note down your list of plugins
– note down your settings in settings, general
– note down the configuration of your widgets (appearance, widgets)
– install and configure a security plugin, like “Better WP security”
In case of attack, you can then either try to replace the hacked code with the saved code, but most probably you will have to :
– reinstall wordpress
– import the xml file you exported
– ftp the customized theme back
– re-configure the widgets and plugins

Hope it will help !! Please let me know if you need further help

Vincent

Thanks a ton for the tip Andrew. I will apply it to my website. Now turning off my computer for one week and a half ?? Have a great day.

I cannot tell you why they are so faint, but surely I can try to make them less faint. Any suggestion?