villasupport
Forum Replies Created
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Forum: Plugins
In reply to: [W2S - Migrate WooCommerce to Shopify] Alt on images ?Thank you for responding.
Please go to Products > Tick the option:
Sync image with alt
and sync. If the issue persists, kindly contact us on our support forum, we will help to check.Best regards.
Forum: Plugins
In reply to: [Email Template Customizer for WooCommerce] SUBSCRIPTION INFORMATION MISSINGHi,
Thank you for reaching out to us.
We had a chance to check with woocommerce subscriptions before and the email content by this plugin can be displayed on our email template via WC Hook, you can refer to this video guide and take a test on our site.
If it does not take effect on your case, try?one of our methods?to incorporate it into the email templates of our plugin. Let us know if you need our help further.
Best regards.
Forum: Plugins
In reply to: [Product Pre-Orders for WooCommerce] PHP Warning: Undefined variable $typeHi,
We are aware of this issue and the fix will be included in the next update.
Thank you for your patience.
Best regards.
Hi,
Thank you for reaching out to us.
Unfortunately, bulk edit category (add/remove products to/out of category) is not included in this plugin feature at the moment.
Best regards.
Forum: Plugins
In reply to: [Thank You Page Customizer for WooCommerce - Increase Your Sales] SubtotalHi,
Thank you for reaching out to us.
You can hide the Subtotal line using Custom CSS, see this: https://ibb.co/87V2V7c
There is no option in the plugin to hide this information because this seems not to be a reasonable request.
Best regards.
Forum: Reviews
In reply to: [Orders Tracking for WooCommerce] Greate pluginWe sincerely appreciate your feedback, it means a lot to us.
Hi,
The premiu version is temporarily not available. Kindly follow our channel to update the new official release.
Best regards.
- This reply was modified 10 months ago by villasupport.
Forum: Plugins
In reply to: [Photo Reviews for WooCommerce] Not possible to attach photosHi,
The problem that the issue may be related to the interference of a cache plugin. Could you please confirm if you have a cache plugin installed on your site?
To troubleshoot this further, we recommend following our self-service guide to identify any potential conflicts on your site. Once you’ve completed the steps outlined in the guide, please check and confirm the results with us.
Best regards.
We are thankful for your patience during our update on this issue.
Please override with the new plugin’s file, which fixes the issue. Please let us know if the issue persists.
Best regards.
Forum: Plugins
In reply to: [W2S - Migrate WooCommerce to Shopify] Import stops workingThank you for reaching out to us.
Please contact us at [email protected] for further assistance.
Best regards.
Forum: Reviews
In reply to: [Email Template Customizer for WooCommerce] It broke my entire siteIt seems you gave a rating on the wrong forum. Our plugin is WooCommerce Email Template Customizer plugin while the one you mentioned is SMTP.
If you encounter any issues with our WooCommerce Email Template Customizer plugin, please submit a ticket on our support forum and we will assist you in troubleshooting the problem.
Forum: Reviews
In reply to: [Email Template Customizer for WooCommerce] Works as expectedThank you for your positive feedback.
Forum: Reviews
In reply to: [Bulky - Bulk Edit Products for WooCommerce] Great pluginThank you for your positive feedback about this plugin.
Hi,
Thank you for reaching out to us.
Our plugin can add tracking information to PayPal transactions, but this feature is not available in the basic version. The specific functionality you requested, which involves compatibility with AST and syncing tracking information to PayPal, is not currently supported.
Best regards.
Forum: Plugins
In reply to: [Orders Tracking for WooCommerce] Sending tracking number email to sales repHi,
Please disable sending tracking email for an order (https://prnt.sc/tLC3QfCTtrmm), this will be applied for all other orders, the tracking email will not be sent since you disable it.
Best regards.