Hannah West Design

renamed wordfence plugin folder thinking amybe it was aggressively protecting htaccess or something and site is still down.

Oh, what am I thinking? W3 was already deactivated before we started this diagnostic. Now I just need to get the site back up before I leave!

I don’t see any W3 lines in wp-config at all…

Just saw your last message – I have to leave soon, but twill do this now and see if this restores things…

Nope – deleted admin htaccess and still cannot access admin…will see if I can restore it (saved the code in a text file)

Strange, it keeps reverting to 404 – got the site back up with minimal wp rewrite rules, but admin is still funky…going to check that htacces file now

Hm…permission for htaccess reverted to 404

Changed htaccess file permission to 644 and put the standard wordpress rewrite rules for fancy permalinks. site is still down, still locked out of admin

root htaccess is completely blank and locked down with 404 file permission. hang on…

After deactivating the wp-admin folder I’ve been locked out of the site and the site is down. I’ll go check the htaccess file on the server now…

BTW, for some odd reason (and a weird coincidence) I am logged in and have the “Notify me of follow-up posts via email” box checked, but I have not received any email notifications from this thread! I’ll keep the window open and refreshed to look for new messages from you. Thanks so much for your help.

Hannah

Hi there, good morning! I think you might be right about passing the buck.

So, I added /contact-judy-buswell/ to the pages to be excluded from the cache, flushed the page cache, refreshed the form page and tried sending a message. It shows up in the “Feedback” in the back end, but does not make it to the mailbox on the server. Tried several other attempts with no success. Removed the front and trailing slashes from the URI, flushed ALL caches, refreshed and tried again. Same thing – message shows up in Feedback, but does not get delivered to the mailbox. So I flushed all caches again and deactivated W3TC entirely, looked at the current root htaccess file in BPS to verify that there was no W3TC code in it (but did not re-create/activate the secure htaccess file) and double checked the htaccess file in the host server’s files – no W3TC code. Tried again – and again, the message is found in the Feedback section, but does not make it to the mailbox on the server. Am I doing something wrong, or have we just eliminated this as the root cause of the email delivery failures?

Thanks!

Thank you so much for the time you’ve put into helping me with this! Frankly the support guy’s statement about the htaccess file didn’t really make sense to me either, but it was good to hear you thought so too.

I will modify the caching settings after a cup of coffee and let you know how it goes…

PS, I know the no right-click thing doesn’t protect her images from anyone determined to have them and really neither does anything else since anyone who knows how can take a screenshot, but it makes her feel better.

WEll, well, who would have guessed it was Google Analytics by Yoast that was the culprit?! Everything is working fine now. Thanks.

thank you buzztone. I never received an email notifying me of your reply and am glad to find it now. I just submitted a request to the Constant Contact plugin developer just now and hope for a speedy reply since we have an important event in 2 weeks.