verdimedia

Hi, I have deactivated Stripe on the website as the raffle has finished. I have another ongoing raffle here and have encountered one incidence of a failed order equating to a successful payment. The site is winafordkuga.ie

By the way the plugin versions are:

WooCommerce Stripe Gateway – 9.1.1

WooCommerce – 9.5.2

I run raffle websites which live for about six months. Th plugins are up to date at the time of launch but I don’t usually update them during a raffle as it can cause a compatibility issue with the raffle software.

Thanks for your reply. This is the error which appears in the Order Notes section of the Failed order.

Payment failed: There was a problem connecting to the Stripe API endpoint. Order status changed from Pending payment to Failed.