VeloMedia

johnnycastrup, Kenny, thank you both for solving this, your fix was added in version 3.2 of the plugin.

Hi @mitch_phxaz,

Please try setting the easy-instagram-thumbnail-wrapper element to have overflow: visible

Also, have you tried updating to the most recent version of EI? That might address it for you.

Hi @alexandralouisem,

Please try adding the following line to your theme’s style.css:

easy-instagram-container.grid {margin-left: 0;}

Or, did the latest EI update fix your issue?

Best,

Hello @thesmartpoint,

20 is the limit we are able to retrieve via the Instagram API. As I’m sure you can imagine, if Instagram were to make the number unlimited, it would put a massive strain in their servers. In addition to that, the effect on page load times would be significant, and likely noticeable to your site visitors, especially those on slower connections.

Hi @ivanslater,

We have completed tests both locally and on a blog running the same theme, with feed set to update in 10 mins, using your feed; tried both Default or Uploads cache folder, logging in/out of Instagram via EI — and still can not reproduce the problem.

At this point our guess is that there’s a conflict with another plugin or something specific in your server configuration. Have you updated to the latest version of EI, to see if that helps at all?

Hi superdue,

Would you please provide us with some additional information about your installation?:

• Site URL
• WP Theme you are using
• Version of WP
• Version of Easy Instagram

This will help us troubleshoot.

Thanks,

Hi @scottheh,

Thank you for writing. It looks like you many need to make some CSS adjustments or reduce the size of the Easy Instagram thumbnails by including the thumb_size attribute in your shortcode. So it would look something like:

[easy-instagram user_id=’123456789′ limit=4 thumb_size=135 thumb_click=’colorbox’ template=’grid’]

Please let us know if that helps. We’ll also take a closer look at your theme.

Hi Andrew,
Would you please provide us with a link to your site? Please also tell us the theme and version of WP you’re using. If you prefer not to post this info publicly, you can use our Contact Us form, and direct your message to Plugin Support: https://www.velomedia.com/contact/

@ivanslater,

Thank you for sending your site URL. We are in the process of investigating for you, and will reply as soon as we find something, or have further questions.

Thank you.

Thanks @ivanslater,
Would you please provide us with a link to your site/page where the plugin is implemented? If you prefer not to post this info publicly, you can use our Contact Us form, and direct your message to Plugin Support: https://www.velomedia.com/contact/

Hi edwcar,
Thank you for posting.

• Have you tried changing Easy Instagram’s Cache Directory from Default to Uploads, or vice-versa?
• Are you using a caching plugin? If so, please try to excluding Easy Instagram’s folder from being cached by the other plugin.
• Please tell us the versions of Easy Instagram and WP you’re running, and also provide a link to a page on your site where the Easy Instagram widget is included.

Best,

@ivanslater,
Thank you for posting. There are several places to look for the cause of this issue. Assuming the issue persists,

• Have you checked your setting for Cache Expire Time?
• Are you using another caching plugin? If so, you’ll need to exclude Easy Instagram’s cache folder from being cached by the other plugin. You may have double-caching going on.
• Please tell us the versions of Easy Instagram and WP you’re running, and also provide a link to a page on your site where Easy Instagram is being used.

Best,

Hi Jasmine,

You would need to add it to the style.css of your theme. Did you add as recommended (below), and still not getting the center alignment to work? If so, please tell us what theme and version of Easy Instagram you’re using.

To center align the picture, add the following in your style.css:
div.easy-instagram-thumbnail-wrapper {text-align:center;}

This will actually align all the content to the center. If you want just the image to be center aligned but keep the text aligned to the left, you also need to add:
div.easy-instagram-thumbnail-author, div.easy-instagram-thumbnail-caption, div.easy-instagram-thumbnail-time{text-align:left;}

Hi mitch_phxaz,

Thank you for listing your browser and providing the screenshot. When we first viewed your site, we did so in Chrome and Safari, where the alignment is correct for us. In Firefox we do see the same alignment problem on the first image, as in your screenshot. Our dev team is taking a closer look and we will respond with whatever we can find.

Thanks,

Hi Scott,

We can offer the following recommendations… Your request to “change the opacity of the image and do a text overlay of the author and comment on a mouseover” sounds cool, but these styling options are not currently on our roadmap. We can’t say we won’t consider such options for future releases, but the best way for your to proceed is probably to make your styling changes directly in your theme’s js/css, to prevent losing said changes if and when you update Easy Instagram.

We have the following stated in the Easy Instagram “Help” tab:

Use “jQuery(document).on(‘afterEasyInstagramLoad’, your_js_handler);” in your theme.

Please check out the “Help” tab, as there may be some more info you’ll find useful.

Best,