vbraju

Thank you Martin for the clarification. I think probably the below guidance and specifically the instructions ….

(“To have a more consistent connection we recommend creating an application in GoToWebinar – it does take more effort but it will be more consistent connection.”)

caused the confusion for us. We will revert to using the plugin application instead of creating an application in GoToWebinar.

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To connect your website to your GoToWebiner account we provide 2 ways to connect. The easiest way is to just press the below "Click here to connect with GoToWebinar" button. However this is a shared application which means it is subject to API rate limits. To have a more consistent connection we recommend creating an application in GoToWebinar - it does take more effort but it will be more consistent connection. To do this please go to: https://goto-developer.logmeininc.com/ and click "My Apps" and sign in with your GoToWebinar details and then click the "Add a new App" button. Call your application whatever you want and give it any description you would like and then select "GoToWebinar" as the Product API. For the redirect URL please enter: https://v84.885.myftpupload.com/wp-admin/options-general.php?page=wp-gotowebinar and then click "Create App". Now get your Consumer Key and Secret and add it to 2 settings fields below and then click the "Save All Settings" button at the bottom of this page. Just below this message you will see the button will now say "Click here to connect with my GoToWebinar application". Please click that and then you should be authenticated with your own app!

• This reply was modified 3 years, 7 months ago by vbraju.

We are facing the same issue.

We are using a PAID GoToWebinar account and we are on the Pro version 14.29 of the Plugin. Since several users seem to be reporting the same issue as can be seen in this forum may be the issue is not due to our individual environment variables.

Can you please investigate further and help as we have a few important webinars coming up and would like to see this working again. It worked great in the past. Would appreciate your attention to the issue and resolution please.