vboppana

Thanks for your response.
Ok, that might be the problem.

Anyway, I have reverted to you through email.

Thanks.

Hello,

Any updates on the previous response ?

Regards.

Hello,

Thanks for explaining.

The reason I have created a thread in forum is because I already did use the link you provided to contact the support almost 2 weeks ago. And I did not receive any response until today being a pro plugin client, I have also sent an email to [email protected]. And no response either.

So, I am not sure if the contact us is as active as the thread.

All right, sure. I will do that.

Thanks for the response.

Hello, Any response on my previous request ?

Great, that works fine. Thanks for the quick response.

A follow-up question on this. As mentioned since we operate on multi-site environment we have multiple currencies and we defined manually the currency multiplicator.

And for redeeming the gift card with multi-currency the plugin is taking the manually defined multiplicator values to convert the currencies for calculating the remaining balance/ for redeeming.

Could you assist me if there is a way, where the gift card takes the live currency conversion rate and not the multiplicator value ?