We had allocated the entire weekend to migrate our website and could not spare time to debug your software. It’s evident from the refunds you’ve issued that your product simply doesn’t work as promised. We are not willing to pay to be your testers or part of your QA process. It’s unacceptable that we should have to deal with these issues when alternatives like Migrate Guru work flawlessly right out of the box. I recommend you either fix your software or cease charging for a product that fails to deliver. We were severely let down by your service.