Christina Fuchs

Hi maorb,

yes, cou can do that. Edit the job and go to the tab To:… There you can find a setting “File deletion” where you can set how many backup you want to keep in the folder.

Please let me know, if this is what you wanted to have.

Regards
Christina

Hi,

you can try to exclude folders from the backup. And find out if there is a special folder causing the problem. If yes, have a look into the folder if there are large files inside or if you are backing up your a backup.

You can exclude folders by editing the backup job and then go to the Files tab.
Regards Christina

Hi,

please generate the log-file again as described in this tutorial https://docs.backwpup.com/article/48-sending-in-log-files-for-the-support and paste it here. In your screenshot the warning is not completely shown, so I cannot read it.

Regards Christina

Hi,

please first have a look to our tutorial https://docs.backwpup.com/article/157-job-restarts-due-to-inactivity-for-more-than-5-minutes and experiment with the Maximum script execution time as described there.

If this does not solve your problem, you could try to exclude folders from backup and find out, which folder is causing the problem. Large files and backing up your backup could lead to failure.

Regards Christina

Hi Peter,

thanks for your suggestion. We added this to our todo list.

Regards
Christina

Hi Gerard,

you can check what files you have in the folders you backup. Are there very big files or do you backup a backup?
Edit the backup job, go to the files tab and experiment with excluding files and folders to find out, which subfolder causes the problem.

Christina

You could try to delete the Dropbox authentication and reauthenticate, see https://docs.backwpup.com/article/154-backup-wordpress-to-dropbox

If it does not work, please contact your hoster. And sometimes this is just a temporary problem.

Regards
Christina

Hi psitsolution,

could you please paste the log here, see https://docs.backwpup.com/article/48-sending-in-log-files-for-the-support

Thanks
Christina

Hi Anthony,

you could try to use this small plugin which switches off the wordpress ssl check:

<?php
/**
 * Plugin Name: Disable WordPress local connection SSL verifying
 * Plugin URI: https://inpsydes.com/
 * Description: Disables the verifying of WordPress local SSL connections.
 * Author: Inpsyde GmbH
 * Author URI: https://inpsyde.com
 * Version: 0.1
 * Network: true
 * License: GPLv3
 * License URI: https://www.gnu.org/licenses/gpl-3.0
 */
 
add_action( 'plugins_loaded', 'backwpup_disable_local_ssl_verify', 11 );
function backwpup_disable_local_ssl_verify() {

 add_filter( 'https_local_ssl_verify', '__return_false' );

}

Put the code into a file, zip the file and install the plugin.
If this does not help, please contact your hoster.

Hi bogdan88,

the restore function is coming soon. If you have problems with BackWPup you can open a support ticket, so we can help you and you would help us a lot to improve our plugin.

Regards
Christina

Hi Julien,

/home/httpd/j/u/l/julien777/www.havredepeau.com/wp-content/uploads/ithemes-security/backups/ is a backup, I guess. So you can exclude it, it is better not to backup backups. Edit the job and go to the Files-Tab. There you can find some options for excluding files and folders.

And there is a warning:

File “/home/httpd/j/u/l/julien777/www.havredepeau.com/wp-content/uploads/index.php” is not readable!

I don’t know what this file is doing, usually there is no index.php in the uploads folder. Exclude it, if you do not need it or you could check the file permissions.

Christina

Hi Allan,

we have this on our todo list, thanks for your suggestion. But we cannot offer you code at this moment.

Best regards
Christina

• This reply was modified 8 years, 5 months ago by Christina Fuchs.

Hi Julien,

please try it again with Maximum script execution time 25 seconds. If it does not work, we need the debug log: https://docs.backwpup.com/article/48-sending-in-log-files-for-the-support

We can offer you faster and indiviual support if you buy the pro version: https://backwpup.com/

Christina

Hi hadders,

you should check on your ftp if there are very big files in the folder of your wordpress installation. Perhaps older backup-files included in the current backup.

You also could edit the backup job and go to the tab Files, where you can exclude folders from backup. Experiment with excluding folders and find out which folder is causing the problem.

Christina

Hi Julien,

we think, it should be possible to run backwpup jobs with a free EasyCron account.

Christina