JakenCD

Not working. I’ve tried it several times and somebody (maybe you) tried it 5/6 hours ago. Still getting GUEST instead of the email.

Regarding the last email, I don’t get what you mean.

I’m not getting it.

This is what I see:

Details of Guest:

so I’m seeing GUEST instead of the Email

Hi,

I still don’t get any information.
I’m testing it right now. I write the email but the “Details of Guest” are empty.

But can I include somehow a way to see the email?

Hi @buzztone

Thanks! Believe it or not, for some reason my recaptcha 3 didn’t have specified the URL. My recaptcha 2 had it. That’s why one wasn’t working and the other was working fine.

It is working now.

Thanks so much.

@buzztone Changed to Twenty Nineteen theme and it doesn’t solve the problem. It keeps saying the same. I also deactivated all the other plugins.

You can see an example here: https://ip1.dreamglish.com/eb-courses/

Thanks

@furkesz

I use a plugin called WP-Rollback.

But the idea is to solve the problem more than use this plugin.

With previous version the emails are sent.
Now I have installed previous version.

Btw, it has to do with the repactcha for sure. When I deactivated it, the messages are sent

• This reply was modified 6 years, 1 month ago by JakenCD.

Hi Prasunsen,
I already found.

My server host set some time limits for php in the .user.ini in order to fix a small issue and that seems to be causing the problem.

Working on it.

Thanks!

and another piece of information that can be very useful:

in NOVEMBER 15th it worked fine. So it has happened later. I haven’t done changes in these lessons either.

Can it be an update?
If it is not, I will ask my server provider to check if they did anything that could affect only those two quizzes.

In any case, if you want to check them you will need access to my web. In the contact area, you can send us an email and I will send you credentials as a student.

Thanks!

More info.
The quizzes don’t work in the 2 lessons where I have 197 and 264 questions.
Everywhere else, they seem to work.

Was there any update lately? It worked well one month ago. Yesterday we realized it is not working anymore.

I just did it.
It doesn’t work either. It says 0 answers

In any case, this quiz was working for sure a month ago since I have results from it from then.

There is one thing that is giving a small tip.

I have 264 answers and in the exams that worked fine, for example, I have:
– 188 correct, 76 wrong, and 0 unanswered

But now I have:
– 0 correct, 0 wrong, and 254 unanswered

254 is a wrong number. If you do the sum 188+76=264. There are 10 missing questions/answers so maybe the error comes in the question 254 of in a set of 10 questions.

No idea. Just giving information so that you can help me.

I’m searching like crazy where the problem is but no clue so far.

Sorry to bother you.

Just for more info.

I have 44 watu quizzes in 47 namaste lessons. the one not working is watu 44.

I’ve tried wate 43 in the same lesson and it works fine. So it must be something with watu 44.

I’ve check the html code in it but I don’t find any error.

Thinking what it can be, but I really don’t come up with a solution.

Problem found.
It was a conflict with the plugin Invisible Recaptcha so the reset password didn’t work.

and when that plugin was deactivate I had the usual problem of invalid link, which I solved deactivating w3 Total Cache. Now let’s see if I can avoid TML pages being chached and everything will be back on track.

Topic Closed
Thanks

• This reply was modified 6 years, 8 months ago by JakenCD.