JakenCD

Hi guys,

I’ve been dealing with the same problem until I found this post. @lmvn gave us the answers. The problem is that woocommerce calls .far instead of .fas (font awesome icons). Checking the code the only difference is a font-weight, so adding the following to your style.css solves the problem:

.star-rating span:before,
.star-rating::before,
p.stars a,
p.stars a:hover:before,
p.stars a:before {
color: #ff0000 !important;
font-weight: 900 !important;
}

Cheers

Ok, I see now where I was making the mistake and why it wasn’t working. Thanks. It works perfect.

Thanks! I will try it. Let’s see how it goes, hehe.

Hi, thanks for the reply. Pretty sure I can add the custom field custom coding, however.

I works fantastic.

Is there a way to sort it?
I mean: put it before or after another tab. I was checking “woocommerce order” but I cannot make it work.
Thanks.

Thanks. I’ll be waiting.

The ticket can be submitted correct. It is just that the “upload” and the “submit” have different margings and paddings that the rest of the form.

And that happens because the div (<div class=”wpas-submission-form-inside-after-subject CONTAINER”) has a container that I cannot find in the templates. I was planning to edit them through your guide (creating a folder inside my theme and copy the correct template), but I cannot find where this .container is applied.

Thanks

Fixed. I resync the products inside “tools-cleanup-resync products”.

In case anyone gets here, read this:
https://getawesomesupport.com/documentation/awesome-support/admin-configure-products/

btw, I also tried to add 4 products to the included list and none of them appeared in the product dropdown inside the “open a ticket” from an incognito window.

Thanks.

I found a workaround.

Also, another thing,

How can overwrite this piece of code in the style.css?

.quiz-form label {
display: inline !important;
}

I’ve tried to create a new style.css file in a folder created inside my theme folder called “watu” (as explained in the help sections) –> this file just doesn’t work

I’ve also tried to modify my own style.css and, even though it works for some rules, it doesn’t work for the ones labelled as “!important”.

Any help will be very welcome.

Thanks

Actually, it is not working now and the defer is not there either.
Clear all caches too.

Any idea?

Ok. Thanks.

Hi Prasunsen,

Just a quick note.
Yesterday I got an email an instead of GUEST I got the email. So you fixed it.

Thanks

Ok. I understood what you mean.
I added %%EMAIL%% in the final screen detail and now, even though I’m still getting GUEST instead of the email, I also get the email in the info, which was my goal.

I think the problem is not solved, but it is solved for me.

Thanks for the fix.