vaksupport

Hello Martin,

Sorry for the delay.

Could you go to Email Subscribers > Reports and share us screenshots highlighting the status (you can blur sensitive information if you want)?

Hello,

Sorry for the delay.

> 1) Do templates use theme CSS?
No, Email Subscribers’ templates are independent of theme’s CSS.

> 2) How do I use CSS via a <style> element?
I just tried and it is not working. However, we like the idea and forwarded it to our Product Management team to consider it as a feature request.

Please let us know if you have any further queries.

Hello Javier,

We’re sorry for not responding back in a timely manner.

We’ll be happy to help you with the CSS. Could you let us know the URL on which you display the campaign?

Hello,

We’re sorry for not responding back to you in a timely bound fashion.

Could you check if any other plugin is conflicting with Icegram settings by deactivating each of them or all at once? Please let us know if the issue persists.

We’ll be happy to help.

Hello,

Could you check if any other plugin is conflicting with Icegram by deactivating each of them? Please contact us if the issue persists.

We’ll be happy to help.

• This reply was modified 5 years, 1 month ago by vaksupport.

Hello,

We’re wondering if you have had a to review our last message yet?

Please let us know if the issue persists. We’ll be happy to help.

Hello,

We have received your email and will be looking into it.

Should you have any further queries or any information to add, please reply to the email. We will be happy to help.

Hello,

You can do it by copying a few lines of CSS code. For that,

1. Login to your WordPress website as an admin and go to Appearance > Customize
2. Look for Additional CSS / Custom CSS at the bottom of the theme options
3. Copy the following code and paste it inside the box without removing the existing code (if any)

input.es_required_field.es_txt_email {
    width: 205px !important;
}

• This reply was modified 5 years, 1 month ago by vaksupport.
• This reply was modified 5 years, 1 month ago by vaksupport.
• This reply was modified 5 years, 1 month ago by vaksupport.

Hello,

Currently, it is not possible to restrict newsletters based on post author, but you can exclude certain categories and post types.

However, we like the idea and forwarded it to our Product Management team to consider it as a feature request.

Hello,

We’re wondering if you have had a chance to review our last message yet? Could you let us know if the problem persists?

We’ll be happy to help.

Hello Abu,

Messenger is one of the few design types we offer. When you setup a campaign with this type, visitors/users will see the campaign notification similar to Facebook Messenger on the bottom right of your website.

Please take a look at this article for more details.

Hello,

We’re going through the old forum posts and we see that you are using an header bar at this moment which is working fine.

Please let us know if you are still experiencing any incompatibility issues with AMP. We’ll be happy to help.

Hello,

We’re sorry to hear that you were having trouble using our plugin. User satisfaction is always a number one priority for us and we deeply regret that wasn’t clearly demonstrated to you.

Please let us know if you ever want to try our plugins again. We’ll be happy to guide you through the configuration.

Hello,

Looks like you have redirected the domain to a different address and the new website is awesome. Could you try the plugin again and let us know if you need any assistance?

We’ll be happy to help.

Hello,

Could you let us know how did you configure the popups? Would it be possible to share screenshots showing the rules?

We’ll be happy to help.