Uzzal

Thank you very much for your nice words.

Heartfelt gratitude.

Hi @pettar2462,

We have visited the page and found nothing there. The page might be deleted.
Could you please contact us through email for faster support submitting the issue detail with exact reference link, screenshots, and the desired design? Or please open a new support ticket writing the issue in details. Replying here, the other person might be disturbed unwillingly.

The email → [email protected]

Best Regards.

Hi @vakavak,

The issue is resolved by our support team contacting you through email. As the issue is resolved, please update the status of this thread as ‘resolved’ from the sidebar of this page.

Heartfelt thanks.

Hi @vakavak,

Sorry to say that the credentials have not reached to us somehow. Could you please send us again to [email protected], [email protected]?

We are waiting to hear from you.

Thank you again.

• This reply was modified 6 years, 5 months ago by Uzzal.

Hi @pettar2462,

If the CSS code of the plugin is overridden by the theme’s code, then this kind of issue may occur. To fix this issue, we need to inspect on your site. Could you please send us the reference link where the issue is happening?

Thank you.

Hi @vakavak,

1. We have inspected that you might set @bababa as your content, title, arrows and client name color. We have tested that the feature of the plugin working fine on our end.

If the problem is still remaining, we need to work on your dashboard to fix the issue. Could you please send us a temporary admin access to your site? You can send us the credentials through [email protected]

2. We have seen that the slider is in the center of the page. If the slider is not in the center, please check that the div/section column setting from the setting area.

And,
We have seen that the slider pagination dots are not in the center. Because some CSS codes of the plugin have been overridden by your theme.

To fix this, use the below CSS codes in the Additional CSS field →

.sp-testimonial-free-section .slick-dots {
position: relative;
}

Please keep us informed about the result.
Best Regards.

Hi,

We have visited the page. We have seen that the post date and the pagination dots are working correctly there.
Screenshot → https://prnt.sc/ksyhvy

Have you fixed it yourself?

Best Regards,
ShapedPlugin

Thank you so much for your nice words.

As the pro users of the plugin are served the lifetime license, we hope to meet you again.

Grateful ever.

Hi @tinkerbellweb,

Sorry to say that the feature of creating a video testimonial is not available in the free version of the plugin.

You can have a look to the demo page of the Pro version → https://shapedplugin.com/demo/testimonial-pro/

Thank you.

We are Grateful to you for your nice words. ??

Words cannot describe how grateful we are for your generous writing.?We’re glad that you are happy with the plugin and the support.?It is our goal to make you satisfied with what you have bought from us. Thank you ever so much.

Best Regards,
ShapedPlugin

Hi @raoudykarim,

Thank you for your interest. Actually, this is an uncommon, complex and extraordinary feature. Currently, the feature is not available in the plugin. We have a plan to append this feature in our all plugin in the future.

Best Regards!

Hi @emmadesigns,

Thank you very much for the quest. By using the plugin you can easily create a carousel?with your gallery images.?

Sorry to say that the feature of getting description under each image is a premium feature for the Pro version user. The shortcode [wcp_testimonial] and [wcp_post readmore=”false” auto_play_speed=”2000″ grayscale=”gray_on_hover”] are premium features. You might see these styles on the demo site of the plugin. These are not possible under the free version.

To create a carousel with the free version, please add wcf?(not wcp) before the gallery shortcode.

For more details →?https://shapedplugin.com/docs/docs/wordpress-carousel/

Best Regards!

What a compliment!!

Thank you for your nice words. We also feel happy having such a great-hearted customer of our products.

Best Wishes.

Hi @wsmiller,

Thank you for your nice compliment. Really it’s a nice plugin for images. Our developer team has been working on this plugin to make it easier and user-friendly.

Best Wishes!