Usman Ali Qureshi

Hi Torsten,

We will definitely add a filter as per your recommendations.

Thanks

Hello Santosh,

I am happy that you have figured it out and yes Polylang support was crucial as some of the clients requested it specifically.

You can always let us know to improve the plugin further.

Thanks

Hi,

The only reason I can think of the icons not showing is due to the CORS (Cross-Origin Resource Sharing) issue. However, the icons are showing just fine on the other pages.

Anyways, please add the following piece of code at the end of .htaccess file in your website’s root directory:

# ----------------------------------------------------------------------
# CORS-enabled images/fonts and other stuff (@crossorigin)
# ----------------------------------------------------------------------
<IfModule mod_setenvif.c>
  <IfModule mod_headers.c>
    # mod_headers, y u no match by Content-Type?!
    <FilesMatch "\.(gif|png|jpe?g|svg|svgz|ico|webp)$">
      SetEnvIf Origin ":" IS_CORS
      Header set Access-Control-Allow-Origin "*" env=IS_CORS
    </FilesMatch>
  </IfModule>
</IfModule>
# ----------------------------------------------------------------------
# Webfont access
# ----------------------------------------------------------------------
<IfModule mod_headers.c>
  <FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$">
    Header set Access-Control-Allow-Origin "*"
  </FilesMatch>
</IfModule>

Let me know if the issue persists.

Thanks,

Usman

Hi Matt,

Sorry, my bad. I understand it now that you are referring to the home page of your website. Please tell me which shortcode exactly did you use to put them on the home page as you are adding them using a text widget?

Thanks,

Usman

Hi Matt,

Please check this video once again: https://jmp.sh/JUg6ijm which I created. I demonstrated that the FAQs are working fine on your website.

Thanks,

Usman

Hi,

I have checked the page and also verified that font awesome is loading fine but for some strange reason, the icons are not loading on this page.

Please tell me do you have any cache plugin installed?

Thanks,

Usman

Hello Tom,

I am glad that the issue has been resolved.

Please mark this thread as resolved.

Thanks,

Usman

Hello,

It looks like the Gutenberg Editor is not working well on your website for some strange reason. Can you please install and use Classic Editor and then let me know if you are still having any trouble in updating the FAQs?

Thanks,

Usman

Hi Matt,

That is exactly my point in my last reply. The FAQ page on the frontend of your website is also working fine and I am able to toggle the FAQs and see their details.

Please let me know if you want me to create another video for you.

Thanks,

Usman

Hi Matt,

Sorry for the inconvenience this problem may have caused but when I just checked your website I see no issues at all and everything is working well as you can see in this screencast: https://jmp.sh/JUg6ijm

Please let me know if you are still having any issues in this regard.

Thank you,

Usman

Hi,

Which version of WordPress are you using?

Please let me know.

Thanks

Hi,

It might be specific to your website because we have tested the plugin with older as well as the latest versions of WordPress.

Please let us know which version of WordPress and FAQs plugin are you using on your website. Kindly share a screenshot using Dropbox or Jumpshare of the issue you are having.

Thanks,

Usman

Hi,

Sorry for the inconvenience this problem may have caused.

Please remove this piece of code: https://jmp.sh/LqXlWIq from the file located at wp-content → plugins → quick-and-easy-faqs → includes → class-faqs-admin.php.

We will also fix it in the next version. Please let me know if you experience any further problem.

Thank you,

Usman

• This reply was modified 5 years, 7 months ago by Usman Ali Qureshi.

Hi,

The next update will have the integration of WPML and Polylang (using wpml-config.xml).

Thank you,

Usman

Hi @santoshdataguard,

Yes, it is not compatible with Polylang plugin yet. However, you should be able to use it just fine with WPML Translation Plugin.

We will also add support for Polylang plugin in the future.

Thank you,

Usman