Usman Ali Qureshi

Hello,

Thanks for reaching out to us.

You can change the color of the FAQs category container by using the following CSS code in the child theme.

.qae-faqs-container {
  background: #b31a3126;
}

Let me know if this helps.

Regards,

Usman

Thanks for your kind words.

Hi,

Thanks for reaching out.

This plugin is supposed to be used with the RealHomes theme. So, that’s why you are facing this problem.

Thanks & Regards

Usman

Hi,

Thanks for reaching out.

This is purely related to WordPress plugin development. Kindly consult the WordPress codex further in this regard.

Please let me know if you have any further questions or concerns.

Regards

Hello,

Thanks for reaching out to us.

We don’t collect any data, and no cookies are set or external scripts.

Regards

Hi,

No changes were done from our side with respect to the slug. It must be something by WordPress or a third-party plugin installed on your website.

There is no endpoint to get the available groups, You can access the group that the FAQ is assigned to in the REST API Data.

Please let me know if you have any other questions or concerns.

Thanks & Regards

Hi,

Thanks for getting in touch.

We have not received any similar complaints about Quick and Easy FAQs plugin. So, if you are using RealHomes then kindly contact us through our support platform, if not, then kindly activate WordPress Debugging and share the logs in your next reply.

Regards

Hello,

Thanks for getting in touch, and sorry for the delay.

Kindly ensure that you are using the latest version of both RealHomes theme and Inspiry Memberships plugin.

If the issue persists, then please get in touch with our customer support through our support platform.

Regards

Hello,

Sorry for the delay.

Please reach out to us through our customer support platform, and we will be happy to look into it thoroughly, as we will need login credentials.

Thanks & Regards

Hello,

Thanks for getting in touch, and sorry for the delay.

You are checking it on the wrong URL. The correct URL to see all the available FAQs is https://wp.caremate.ee/wp-json/wp/v2/faqs

Please let me know if you have any other questions or concerns.

Regards

Hello,

Sorry for the delay in getting back to you.

There must be another plugin that is causing this problem. Can you please create a test page and share its URL, so I can debug this styling issue on your website?

Thanks & Regards

Hello,

Thanks for contacting us.

There is no search for FAQs available at this time. What will be the use case of this, please explain?

This plugin is supposed to create grouped FAQs that can be placed on a single page, and they expand on click if a user wants to know more information about your product.

It would help us add the search if you explain the use-case properly.

Regards

Hello,

Thanks for getting in touch.

The page you have mentioned is exactly the page you are supposed to see in the Gutenberg editor. If you want to use Classic Editor, then kindly install Classic Editor plugin.

You can see how it actually looks on my side when I edit a FAQ – https://jmp.sh/8B2Cyx8, so you have to click on the sections on the right to expand them to see the Plugin Groups and other settings.

Please let me know if you have any other questions or concerns.

Regards

Hello,

Thanks for reaching out.

You are not using the RealHomes theme, and that’s why you are experiencing this issue.

Kindly add the following CSS code to the Additional CSS box (Dashboard → Appearance → Customize → Additional CSS) to resolve the issue.

.qe-list-title .fa-question-circle::before {
  content: "\002B" !important;
}

Please let me know if you have any other questions or concerns.

Regards

Hi,

Sorry for the delay in replying.

This plugin is supposed to be used with the RealHomes theme. Anyways, I just checked and it seems to me that you have already taken care of it.

Apologies once again for the late response.

Regards