Plugins Area

@qykzoo,

First, please acept our apologizes for the issues you had experienced with the Plugin.

The plugin has been adquired by a new company and we’re doing our best in order to improve both, the plugin’s coding and the support.

We will be lanching a new version within few days, the new version will have a major update, this is because some jQuery functions were deprecated recently, also we have to adapt the coding for the new WP Version 5.6.

We’re working around the clock in order to upload a much better version of the plugin ASAP.

Once again, I am very sorry to learn about the issue you experienced.

Best Regards

@starpage5054,

We have replied to your ticket, please update it.
Cheers

@starpage5054,

Thank you for your post.

We will be checking your issue.

Could you please let me know what’s your ticket number? I will make sure you get support for your issue.

I look forward to hearing from you.
Cheers

Thank you for your review!

I am really sorry to learn about your issue.

The plugin has been adquired by a differente companay. We have improved the plugin itself and the support.

Cheers

Hi,

First, we would like to apologize for any issues or delay you have experienced with the support or Plugin.

It’s true that the plugin has experienced some delays on the support and the updates were not as fast as they used to be.

A new company has adquired the plugin and the new version is up, please feel free to try it out. We have rebuilt the plugin from the ground offering a powerful plugin for free.

The support has been improved as well.

Cheers

Hello,

First, thank you for your post. I am very sorry about the late reply. The plugin has been adquired by another company. Please try the new version out. You will see it has been extremelly improved.

As for the support, we have made some major changes, that will help us to offer better and faster support.

The changes on the architecture of UU Plugin will help us to offer a better support as well and keep it up to date really faster
Cheers

Helo,

It’s clear to us that the user was going through issues over the past months, we have just adquired this company, we have improved the plugin also the support. Please feel free to test the new version of the plugin.

Cheers

Thank you very much for your review. Yes, this has been fixed on the new version.
Cheers

bsj99,

We are sorry about the bad experience, UU has been adquired by a different corporation. Please check the new version, it has been deeply rebuilt. The support has an important improvement.

Cheers

Thank you for your ticket.

We are sorry about the late reply.

We are not allowed to reply to your pre-sale question here. This is against the WordPress forum Policy.

@miguelhoracio,

Please update your ticket, we will refund your purchase. We are not allowed to talk about the paid version here.

We have experienced some delays due the pandemic situation.

Cheers

I’m sorry to learn about your issue. The company has been adquired by a different owner. We are trying to implement a better support.

What’s your ticket number?

We are not allowed to reply anything related to pre-sales questions on this forum

Hello,

We are updating to plugin ASAP in order to make it 100% compatible with the new version of WP.

Cheers

@concertardigital,

I am sorry to learn about your issue. Due the last 8 weeks we had been affected due the actual pandemic situation.

Of course you can count with the refund. We are not allowed to offer support here.

So please open a ticket here or update your ticket if you alread opened it.

Open a ticket here https://bookingultrapro.com/contact.php

We apologizes for any issue or delay you have been experienced.

Cheers