Fajri Surya Putra

I have disabled plugins and changing themes… And after several trial error, I realized that the main problem is this:

– I’m using Elementor Pro and Hello themes
– I build the themes myself and put the login shortcode as a off-canvas sidebar
– The login and registration works, but the only thing that not worked was the reset password
– It seems there’s a different in the reset password form, before I remove the login shortcode on my sidebar, the form only showed one field to enter new password
– After I remove the login shortcode, and then clicked the forgot password, the form now showing 2 fields, new password and repeat new password, password reset works okay after that

Thank you for the support

Hi, I’m still looking for the issue by ridiculously disable all the plugins and revert to Twenty’s theme…

I’m still haven’t come up with a conclusion yet, I’ll post again after another try on my clone website

Hi, I have the same problem like this… You can check it out at this thread: BUG – All Users Can’t Login After “Forgot Password”

I tried to follow your way of fixing this, but it doesn’t work at all… I hope the developers really look into this, it’s causing an uproar on my community

• This reply was modified 5 years, 4 months ago by Fajri Surya Putra. Reason: Forgot the text link
• This reply was modified 5 years, 4 months ago by Fajri Surya Putra.