uidb4056

Hello Niall,

Yes, I’ve tried with Storefront parent, and yes still having the same issue.
Yes, I’ve tried Twenty Twenty-One, but there is no Cart Icon on the header and can’t see if the problem remains.

The fact is, when a customer from a country different of the geolocation logs in, the shop currency is updated according to customer billing address, but the Cart are still showing the previous geolocated currency. As soon as a customer places anything to the Cart, the currency of the cart on the header is updated.

My conclusion is that when a user logs on, the currency of the shop is automatically updated to the corresponding for his billing address but the Cart currency not.
There will be an update too to the Cart currency.

Best regards,

Robert

Hello Niall,

I will post this to WooCommerce too!

I was already posted to WPML, and they say that is a problem of Storefront, and he will send the issue to his compatibility team.

https://wpml.org/forums/topic/when-customer-login-the-currencies-on-shop-are-updated-but-the-cart-not/

I hope can I found the responsible that can give a solution to this issue.

Robert

• This reply was modified 3 years, 9 months ago by uidb4056.

Hello,

I’m interested too in this functionality even if it comes only on pro version.
I’will appreciate if you can give feedback on any update.

Best regards,

Robert

Hello Cara,

No, the issue is not solved (I was adding missing tags to the thread).

Is Storefront theme who places the cart with currency symbol on the header updating the amount and the currency when something is placed on the Cart, the problem is that this is not updated when a user with different currency logs on, the currencies and amounts are updated on the shop but the Cart not.

Best regards,

Robert

I’ve added missing tags

Hi Karolina,

Ok lets see what happens with the broken part of WCML, after that we can consider what to do. In the meantime I will deactivate the plugin and maintain the currencies manually.

Let me know when something will change about this.

Best regards,

Robert

Hi Karolina,

I don’t know how much mean to sponsor this new plugin, but for now we will update the currencies manually.

Best regards,
Robert

Hi,

That sounds good but my knowledge about cookies and caching is very limited, and I don’t know how or where to found the cookie name to exclude from cache or place in .htaccess file.

The site uses multicurrency for some countries based on geolocation and the customers doesn’t have a currency switcher available to change the currency.

Can you help me to found this cookie name

Many thanks in advance and best regards,

Robert

• This reply was modified 4 years ago by uidb4056.
• This reply was modified 4 years ago by uidb4056.

Hello,

Using Proton VPN I’ve been able to connect from the USA, Mexico, Argentina, UK, France, … without problems and showing the right currencies on each country, when I’ve said that sometimes I’ve needed to clear the cache I’m referring to browser cache.

Anyway the question still is:
Just in case I need to apply this recommendation how can I set it?
‘To avoid this, set your cache plugin to not cache pages for visitors that have a cookie set in their browser.’

Best regards,

Robert

Hello,

It uses Geolocation and the currencies are USD$ for the USA, EUR for EU countries like Spain, France, Germany and CAD$ for Canada and rest of world like Argentina.

I’ve tested using Proton VPN to connect from these countries. However sometimes I need to clear the cache to view the right currency.

Hello,

Here is the report number:

Report number: UCKIQPMD
Report date: 02/04/2021 07:23:57

Best regards

Hello Stef,

In the mean time I’ve found the reason of the problem, my hosting provider has one security setting to give ‘Hotlink Protection’ that I’ve activated some days a go.

If I disable this protection, the ‘Tiled Gallery’ is showing again the photos.

Now the question is:
How I can have ‘Hotlink Protection’ and still being able to use your ‘Tiled Gallery’?

It seems that maybe I’ve to add one URL to allow access to my photos, can you tell me which URL have to place on ‘Hotlink Protection’ settings?

Many thanks in advance,

Robert

Update!

I’ve found that in the settings page under Button section you have a comment for ‘Text’ and ‘Text (added)’ that say’s ‘leave blank to use a default text or its equivalent translation in multiple languages.’

The problem I’ve has it that this options where filled with text and this was the reason I cant see the result of translations.

I would like to suggest the leave this boxes empty by default to prevent other users loose time until found this.

Best regards,

Robert

• This reply was modified 4 years, 1 month ago by uidb4056.

@wahid0003, will be great that this feature will be available within next week, please inform me as soon it will be available to test it.

Many thanks,

It works!!!!