UD_Daniel

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  • Thread Starter UD_Daniel

    (@ud_daniel)

    Hi Hannah,

    it has be confirmed to me by the WP HTML Mail developers and is fixed by the latest patch now.

    Can you please delete the status report from my original post for security reasons?

    Thanks alot for your help!

    Thread Starter UD_Daniel

    (@ud_daniel)

    Hi Hannah,

    thanks for the Feedback. I have watched this as well but seems to be not mattering by payment gateway.

    By now I seem to have found a trace:
    WP HTML Mail Support confirmed to me that they had this issue in a previous version (3.8.0, now 3.8.2 and officially should be fixed I think). As by their description, the issue only happened when an order was changed from the Order overview by using the bulk update – which I can confirm so far (disabled that for the customer 3 days ago, no issues since then).

    Currently I am trying to have them check my installation for conflicts with their plugins or if they have missed something in the last fix.

    Besides that – I mean in case the trace is wrong and their tool is actually fixed – I am unfortunately still in the dark about the source of the issue

    Thread Starter UD_Daniel

    (@ud_daniel)

    Thank you for the Feedback.

    I have watched my Installation for a while now and the problem seems to persist – some Accounts just are getting deleted randomly every now and then.

    I think admin misbeheaviour can be ruled out as I have taken away all permissions after creating this topic, so in theory it should not be possible for a user to delete his account or an admin to delete other users.

    I need to find a solution to what is causing this issue. Is it possible to make User deletions technically impossible or to track what function/action has run the command for a given user deletion?

Viewing 3 replies - 1 through 3 (of 3 total)