ucarmetin

Hi again,

I mixed up the plugins and posted this in the wrong forum.

Sorry for the inconvenience.

Hi again,

Now things are getting more interesting. We’ve just received an order paid with Klarna. However the order doesn’t have any products. According to the logs, the payment failed first with the following message:

Error processing payment. Reason: All types provided in payment_method_types are invalid. Please ensure the provided types are activated in your dashboard (https://dashboard.stripe.com/account/payments/settings) and your account is enabled for any preview features that you are trying to use. Order status changed from Pending payment to Failed.

And then it went from Failed to Processing. The payment is received and order is created but there is no product in the order. In Stripe logs as well we can see that no product is specified.

Hi!

Now I understand what to look for. The interesting thing is that we tested Klarna on our staging environment before going live and everything worked just fine. Our staging and production environments are identical.

When checking Stripe, we can see that Klarna has been 21 times but only 6 times the payment was successful. For the other 15 times, it says either “The customer has not entered their payment method.” or “The customer must complete an additional authentication step.” as the reason of incompleted payment.

Hard to say if something is wrong on our production environment or this is the usual behaviour for Klarna users, like they initiate the payment but don’t complete it for one or another reason.

Regards

Yeah, that worked just fine.

Thank you

Hi @mrclayton,

Thank you for the quick response.

I’ve added both filters but still I’m getting the wrong name and when I try to refund the order, it says no such charge. I’m using different names for Stripe integrations while testing.

Here’s an example. The payment is processed by the other Stripe plugin. The Charge ID is correct but it says it’s processed by Payment Plugins for Stripe WooCommerce. When trying to refund this order, I think it tries to refund through your plugin instead of the other plugin and that’s why fails.

p.s. I’m using custom names to differentiate between Stripe plugins. That’s why it says “Credit Card (Stripe) (Inc)”.

• This reply was modified 1 year ago by ucarmetin.

Totally. I’m certain that the team will address this in upcoming releases and then I’ll revert to my original solution.

Much appreciated!

Thank you @niklasinpsyde.

I’ve tried your alternative solution and confirm that it works as expected.

Thank you

Hi,

Yeah, the taxes are calculated by Avalara through the plugin, but how the total is calculated on the webshop is controlled by WooCommerce. If we don’t use Avalara and have only tax rates in WooCommerce, it’s the same issue. I’ve tested and verified this.

Ultimately I need a way to programmatically set whether the tax is included or added on top of the product price.

Hi,

Our webshop’s base location is Sweden and we’re selling hardware products to almost all world. We enter the prices including tax and use $ for US and € for rest of the world. For European countries as well as US, we have VAT/taxe, for the rest we don’t have anything. We’re using Avalara Avatax plugin for tax calculation. Once the plugin is activated, it takes over all tax rates set in WooCommerce. The plugin calculates taxes properly and shows them on checkout, so no problem with this.

European countries (no issue at all)
Here we’re using VAT and it’s part of the product price. So, let’s say we have a product that has the price of €259. When customers from Germany purchase the product, the VAT is €41,35 but this is included in the product price. At the end the customer pays only €259 including VAT.

Rest of the world (no issue at all)
No VAT/tax whatsoever. The customer pays €259 fixed price.

US (we have the issue)
Here we have taxes (county, state, special, etc.) and use $ as the currency. A customer from US has to pay $259 plus taxes (for example for California $24,09), which is $283,09 in total but we cannot get to this total since we have ”?Yes, I will enter prices inclusive of tax” option selected under tax settings. When this option is enabled, the taxes are absorbed into the product price and the customer still pays $259 in US.

So, basically I need a way to add tax on top of the product price when the customer is from US while the VAT is included in product price for rest of the world where we have VAT.

General settings, tax options and system status. I didn’t include Tax Classes as Avalara Avatax plugin overrides all WooCommerce tax rates.

Thank you Jeremy for the response. I’ve contacted Jetpack Support as advised.

Hey again!

Sorry but I forgot to add an example to demonstrate what I want to do.
For instance, if the review has 3 out of 5 stars, I want to print only the number 3 and it should text.

Thanks hadjedj.vincent! The solution you provided worked for me.

I had the same problem on google chrome. Emptying the browser cache is the solution, guys! Just empty the cache and then you’re good to go ??

Hej RJGonzalez,

Thanks for the response. Just tried your proposed code sample and I must say it works. However, it prints out only one sub-category that comes first alphabetically.

Thanks to you for contributing to the community with this awesome tool.