Vitalii

Hi @mstudioeu

Yes, will be cool if you will provide video with both cases: with activated our plugin and without it (from user and admin side). Because we tested on our environment and all are working ok.

Thank you!

Hi, @mstudioeu.

This screenshot shows a standard Elementor slider with a circle around it:
https://prnt.sc/ks2kJEZgY8AP

Here are our sliders:
https://prnt.sc/xpmMpHTjRGrw

Please write how many sliders for display and scrolling you have set in the settings and how many elements you use
https://prnt.sc/sFKoWHXUj7Fj
https://prnt.sc/xbh6Xer_b8If

Hi @daydah, we have released a new version of the plugin, please update the plugin to the latest version 8.0.0, the Testimonials Carousel with Rating or Testimonials Carousel with Rating Centered slider will meet your needs.?

In order to customize the slider, you need to go to the Style->General Styles tab and add the style for the slider you need.

If you have any questions, contact us, we’ll be happy to help!

If this solved the problem, please leave a feedback, it will help us to develop and support our plugin. Thank you!

Hi @mstudioeu. Please, provide url on your site and switch on our plugin. We will analyze your problem.

Thank you

Hi @daydah. Sorry for long reply. In the next release we will add additional functionality for customisation that you request

Hi, @toink22

We have added the option to change the number of lines in the text in the latest release.

Your can find this option into Additional options -> Show Lines With Text.

Hi, @hauslife

Please let me know if everything is working correctly after updating the plugin.

Thank you!

Hi, @wilcowal

I see that after updating the plugin, everything is displaying correctly on your link. I will close the support ticket. If you don’t mind, please leave a review for our plugin; it always motivates us to improve the product.

Thank you!

Hi, @titiloye1

You need to install Elementor first, and then you can use our plugin. Here’s a brief guide and link for your reference.

https://blog.hubspot.com/website/how-to-use-elementor

Step 1: Installing and Activating the Plugin:

1. Log in to your WordPress admin panel.
2. Navigate to the “Plugins” section in the left menu.
3. Click on “Add New.”
4. Search for the plugin you want to install in the search field.
5. After finding the plugin, click “Install,” and then click “Activate.”

Step 2: Using the Plugin in Elementor:

1. Create a new page or edit an existing page where you want to use the plugin.
2. Click on “Edit with Elementor” to open the visual builder.

Step 3: Adding Plugin Elements:

1. Open the Elementor widget panel by clicking the “+” (Add New Section) button or using the “Add Element” button.
2. Search for or scroll through to find a block or element related to the plugin.
3. Drag and drop this block or element onto your page.

Step 4: Configuring Plugin Elements:

1. After adding a plugin element, you can customize its settings in the sidebar panel.
2. Typically, Elementor plugins allow you to modify text, images, styles, and other parameters through this panel.

Step 5: Saving and Publishing:

1. After making changes and configuring the plugin, click the “Update” or “Save” button within Elementor.
2. Exit the page or post editor and publish the changes.

Hi, @wilcowal

I see that you are using version 6.2.1. Please, update the plugin to the new version 7.0.0.

Hi, @wilcowal

Could you please let me know if you have updated to the latest version of the plugin, 6.2.2?

Hi, @eujmatt

Thank you for your request regarding the problem. We will analyze the issue, and I believe it will be fixed in the next release. I will notify you when we upload the fix.

Hi, @hauslife

Please provide a link to your site. It helps us understand the problem.

Thank you!

Hello, @lilyave!

Could you please provide a link to your site for a more detailed analysis and solution to the issue you are experiencing?

Thank you!

Hello, @eujmatt!

Please update the Testimonials Carousel plugin to the latest version. We have fixed a bug with the Elementor AI feature disappearing.

If you have any further questions, please don’t hesitate to contact us.