Tyler

Okay, this time I figured it out. I had a backup of WooCommerce, along with WordPress in my site’s files somewhere, leftover from something I was trying out years ago. That seemed to be causing conflicts as that backup version of WooCommerce was from 2017, around the time when v2.6.13 was out. Deleting the old backup seems to have fixed the issue and the database has not reverted anymore. I’m just leaving this here in case someone else has the same issue and finds this thread.

Hello,

I installed the plugin for the “bulk regenerate download permissions for orders” feature, listed on the plugin page, but this cannot be used unless you purchase the pro version. It shouldn’t be listed as one of the features on the plugin page because that feature isn’t actually available in the version you download.

Hello,

It turns out quotation mark problem was not an issue with WooCommerce and the database rollback is still occurring. I don’t believe it’s a host issue because other parts of the site are able to update fine without rolling back. I don’t seem to have any type of caching enabled.

Even though I’ve kept up with WooCommerce database updates, it’s saying the database version is 2.6.13 while WooCommerce version is 4.2.2. Is WooCommerce unable to update due to the large gap?

Hello,

I actually got the issue fixed. In case anyone else happens to stumble across this, there was an error in my wp-config.php file. There were a pair of quotation marks in a line of code that were the fancy quotations instead of normal ones….(?) vs (‘). This was causing pages and pages of warnings in the error log. Fixing the quotations marks has stopped the errors and the database is no longer rolling back and the customer download permissions do not disappear any longer. I have no idea how that line of code ended up with the incorrect type of quotation marks, and why it was causing major database and download permissions issues since it did not have to do with either. I contacted the hosting company for support and they helped me with it.

• This reply was modified 4 years, 8 months ago by Tyler.

Thanks lorro, I tried your suggestion and it worked.

https://www.finalapproachsim.com/shop/

Also, I tried disabling plugins but that didn’t work either.

Thanks! I changed float: center; to float: right; and it fixed my problem.