Darren Finch

I have the exact same issue, started today, tried to add instagram and got the remote connection issue then followed the instruction on the support forum and now facebook wont connect

Server is running 64 bit, the php was 8.1, updated to 8.3.

The issue still is why do some have the floating E number and new ones dont? And how can I change this to ensure these products are seen by FB?

I found the issue, it was in the Flatsome theme, with its connection to woo, the developer had turned off the Show prices part

If you are having the same issue look there, its not in Woo its in the theme

The Product was meant to be a feed source for Google but as the products are affiliate products they have rejected the feed and I have disabled it. I have now deleted it but the problem still remains

This is one of the pages https://www.facebook.com/6.19203E+15, here is a newly added product (last week with the proper number i.e No E+15 but it still has the Content unable to be shown error) https://www.facebook.com/commerce/products/8643851039008202/?referral_code=newsfeed_carousel_ad

Nothing as I have any new products I create the number seems quite normal, but the issue I have is even when I create a new product I get the same error message (even If I created the product a number of days ago ) that the content isnt available, which makes the FB for Woocommerce pretty much useless

I created this product on Nov 1st https://twinspringcoupling.com/neapco-1-0443-universal-joint/ this is the FB for Woo number 8643851039008202 but when I click on the link in the Woo product page it gives me the error about the content not being available

Here is the system report

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Hope you can help me

When I update products I get the Woo product updated and the FB Woo product number with the E in it.

I have deactivated and deleted the plugin in WP and then reinstalled it but the error remains

When I click on any FB products link in Woo (the number generated), I get a FB error of

This content isn’t available right now

When this happens, it’s usually because the owner only shared it with a small group of people, changed who can see it or it’s been deleted.

The error screen shot of the page on Google drive has been shared (see below, can you see this? If not what other service can I use to share it with you?)

• This reply was modified 4 months, 3 weeks ago by Darren Finch.

Im sorry I found the issue, the Theme had the pricing turned off in global css, seems the outgoing developer decided to have some fun (expensive) with me

Ross
Here is the image
https://snipboard.io/vXu041.jpg

Now this is one of the products that didn’t get posted on Linkedin

https://snipboard.io/NWVgBd.jpg

This is one of the two products that DID get posted on Linkedin There seems to be no difference between them, the connections from Jetpack were connected It just seems to be the first 2 products were posted the rest were not.
So again Im not sure if it’s a LinkedIn thing but they were posted to my own LI account and I do not have any social media WP plugins so Im stumped Now I can go back either and add them (as you can see they are greyed out, I have selected the Edit button after opening the product page) Anyway got heap of interest in the first 2 and would like to have the rest listed as well

### WordPress Environment ###

WordPress address (URL): https://twinspringcoupling.com
Site address (URL): https://twinspringcoupling.com
WC Version: 5.2.2
REST API Version: ? 5.2.2
WC Blocks Version: ? 4.7.2
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.2.1
Log Directory Writable: ?
WP Version: 5.7.1
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.15
PHP Post Max Size: 256 MB
PHP Time Limit: 70
PHP Max Input Vars: 4000
cURL Version: 7.74.0
OpenSSL/1.1.1j

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.37-MariaDB-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.2.2
WC Database Prefix: wp_
Total Database Size: 41.78MB
Database Data Size: 35.70MB
Database Index Size: 6.08MB
wp_woocommerce_sessions: Data: 5.02MB + Index: 0.19MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.36MB + Index: 0.27MB + Engine InnoDB
wp_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_ewwwio_images: Data: 0.11MB + Index: 0.10MB + Engine MyISAM
wp_ewwwio_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_imagify_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_imagify_folders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 5.09MB + Index: 2.08MB + Engine InnoDB
wp_postmeta: Data: 8.41MB + Index: 0.69MB + Engine InnoDB
wp_posts: Data: 11.44MB + Index: 0.23MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_rank_math_analytics_gsc: Data: 0.44MB + Index: 0.42MB + Engine MyISAM
wp_rank_math_analytics_objects: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_rank_math_internal_links: Data: 0.05MB + Index: 0.02MB + Engine MyISAM
wp_rank_math_internal_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_redirections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_redirections_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_sc_analytics: Data: 0.67MB + Index: 0.23MB + Engine MyISAM
wp_social_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
wp_terms: Data: 0.16MB + Index: 0.16MB + Engine InnoDB
wp_term_relationships: Data: 0.19MB + Index: 0.08MB + Engine InnoDB
wp_term_taxonomy: Data: 2.52MB + Index: 0.19MB + Engine InnoDB
wp_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_indexable: Data: 0.12MB + Index: 0.03MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

amp_validated_url: 48
attachment: 122
blocks: 9
go_pricing_tables: 1
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 35
oembed_cache: 8
page: 32
post: 20
product: 57
revision: 1098
tablepress_table: 1
tm_global_cp: 9
wbr-pricing-table: 1
wpcf7_contact_form: 7

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (23) ###

VaultPress: by Automattic – 2.1.4
Akismet Anti-Spam: by Automattic – 4.1.9
wpPricing Builder - WordPress Builder for Responsive Pricing Tables: by Swebdeveloper – 1.5.3
Classic Editor: by WordPress Contributors – 1.6
Contact Form 7: by Takayuki Miyoshi – 5.4
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
Easy Table of Contents: by Steven A. Zahm – 2.0.17
GA Google Analytics: by Jeff Starr – 20210211
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
Jetpack by WordPress.com: by Automattic – 9.6.1
Really Simple SSL: by Really Simple Plugins – 4.0.14
Rank Math SEO: by Rank Math – 1.0.62
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.53

WooCommerce Admin: by WooCommerce – 2.2.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce Stripe Gateway: by WooCommerce – 5.1.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
WooCommerce Shipping & Tax: by WooCommerce – 1.25.12
WooCommerce TM Extra Product Options: by themeComplete – 4.9.12.1
WooCommerce: by Automattic – 5.2.2
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.7.7
WP Rocket: by WP Media – 3.8.8
YITH WooCommerce Wishlist: by YITH – 3.0.21

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #23 - /shop/
Cart: #24 - /cart/
Checkout: #25 - /checkout/
My account: #26 - /my-account/
Terms and conditions: #403 - /terms-and-conditions/

### Theme ###

Name: twinspringcoupling
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.13.3
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
/home/twinsp9/public_html/wp-content/plugins/woocommerce-tm-extra-product-options/templates/cart/cart-item-data.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### Action Scheduler ###

Complete: 63
Oldest: 2021-04-06 16:00:58 -0400
Newest: 2021-04-22 21:18:57 -0400

Pending: 1
Oldest: 2021-04-29 21:12:49 -0400
Newest: 2021-04-29 21:12:49 -0400

### Status report information ###

Generated at: 2021-04-27 11:25:47 -04:00

Ross
Here is an image of the Woocommerce product
https://twinspringcoupling.com/wp-admin/post.php?post=2765&action=edit
Ive opened a product (one I created that didnt show up, like I said the first 2 showed up) on the right is the Publicize button, Ive clicked Edit and you see the FB, Twitter and LI buttons.
Im not using a LI plugin, what Im using is what I have WP, WC, WP rocket etc but nothing specific for LI or social media (I do have Jetpack installed)
So Im not sure what going on here as I got heaps of clicks on the first 2 products on LI and wanted to show the other products in the range I have
Any help would be appreciated

Thank you resolved the issue
No idea how it got reset to the old version as I had to manually update the robot.txt file in the file manager through the CPanel so I updated Flatsome last week so it may have done it.
I find with Inmotion hosting I cant use WC3T as it crashes my site
Thanks again

• This reply was modified 4 years ago by Darren Finch.

The XML-sitemaps.com now works but unsure of how long GSC takes to validate this
On a side note I use Autoptimise and WP Super Cache, wonder whether going to WP rocket is worth the money and does it remove the need to use Autoptimise as well?